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Mike Murphy Ford Inc - Service Center

Morton, IL

4.5
779 Reviews

779 Reviews of Mike Murphy Ford Inc - Service Center

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January 12, 2021

I got a Bolt in my tire on Dec. 23rd at 3:45. I called Pete in the service Dept and told him of my delelmia. He said if you can get here by 4 I can get that repaired for you today. More

by Susan Pyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 12, 2021 -

Mike Murphy Ford Inc responded

Thank you, Susan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Pete and the rest of our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

January 12, 2021

We are very Very pleased with our new 2020 Edge ST.. We were also pleased with the results of the necessary trim replacement, We were/are pleased with the Dealership and our sales agent Nick Reece.. we l More

by Michael Bowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz, Kevin Neill
Jan 12, 2021 -

Mike Murphy Ford Inc responded

It's great to hear that Nick was able to help you out, Michael. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We hope you continue to enjoy your fancy, 2020 Edge ST! We get it….Price Sells Cars! Mike Murphy Ford

January 12, 2021

Outstanding service department! Those guys aim to please the customer and will Go above and beyond to do that. I highly recommend this service department! More

by drcs1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Bob Wertz
Jan 12, 2021 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

January 10, 2021

Always keep me informed and up to date on service being preformed. Go over any potential issues that may come up explaining problem, cost, and time needed for repairs. More

by bonnie_s70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus, Kevin Neill
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thank you, Bonnie, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 09, 2021

I had an oil change. they got me in right on time we're very prompt and the service manager was very courteous. Thank you More

by marybair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

January 09, 2021

Not sure who service person was. Whoever greets when enter service. I’ve usually worked with Bob Wertz. Greeted promptly and signed in. Work completed efficiently. More

by brf0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wertz
Jan 10, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 08, 2021

We made the switch to this Dealership a year ago and it has been one of the best decisions I ever made. Very Happy, Happy, Happy! More

by BEAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McGrail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus
Jan 08, 2021 -

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

A very positive experience, completed sooner than expected, very professional staff, fixed the problem, could not ask for better service, will be coming back when I need service More

by wigglestick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wingfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Englert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

January 07, 2021

Quick and courteous these guys always get you taken care of. We will keep coming back for great service on both of our vehicles. Word. More

by evanbowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Thank you, Evan, for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

January 06, 2021

Brought my 2016 Ford Edge in for oil change and the air filter, got my car in promptly,got it done in a timely manner. Everyone was very nice. More

by Jeana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Johnson/Service Department , Pete Katus
Jan 07, 2021 -

Mike Murphy Ford Inc responded

Jeana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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