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Mike Murphy Ford Inc - Service Center

Morton, IL

4.7
195 Lifetime Reviews Review Dealership

195 Reviews of Mike Murphy Ford Inc - Service Center

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November 28, 2020

"I was in for an oil change. Had tires fixed as well...."

- glowski64

I was in for an oil change. Had tires fixed as well. Valve stems replaced. Work took longer than I expected. Availability of parts Was told NAPA parts but were in a kit. I Appreciate the effort of giving me the valve stems but I had to wait while it was figured out

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Recommend Dealer
Yes
Employees Worked With
November 27, 2020

"Mike Murphy Fords service department has always been a..."

- kenlane17

Mike Murphy Fords service department has always been a pleasant experience. Always friendly, fast, great communication when the problem has been discovered. Repair cost is clear and sure that the repair will fix the problem.

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Yes
Nov 28, 2020 -

Mike Murphy Ford Inc responded

Ken, thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 24, 2020

"We picked up the truck and the tire monitor light was..."

- roscott

We picked up the truck and the tire monitor light was still on. You would think they would find out why it's on and call us with a fix. The power steering is very stiff and when turning corners the steering wheel jerks. The truck has been sitting for awhile so we did not know to mention it when we dropped it off. It is very noticeable so the person that pulled it to the shop should have noticed and they should have called us to upsell a diagnosis.

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Recommend Dealer
Yes
Employees Worked With
November 20, 2020

"Mike Murphy Ford is a wonderful place to do business with..."

- Hink

Mike Murphy Ford is a wonderful place to do business with and have service done. Everyone there is very friendly and greAt to work with. Not pushy at all. Very accommodating

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Recommend Dealer
Yes
Employees Worked With
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

November 20, 2020

"I like Mike Murphy they do a good jobThey are very..."

- KSSCHWAB

I like Mike Murphy they do a good job They are very friendly and I like that if I need one I can get a car to use while mine is in service that’s a very important thing

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Recommend Dealer
Yes
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

November 20, 2020

"Quick and friendly very clean service area and waiting..."

- davejc1951

Quick and friendly very clean service area and waiting area very informative about what they have done and what may need attention the next visit

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Recommend Dealer
Yes
Nov 23, 2020 -

Mike Murphy Ford Inc responded

Dave, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mike Murphy Ford Inc, we look forward to having you as one of our valued customers for many more years to come! We get it….Price Sells Cars! Mike Murphy Ford

November 19, 2020

"As always, I expect the best from the people at Mike..."

- durite316

As always, I expect the best from the people at Mike Murphy Ford and they didn’t disappoint me. Even with the problems with FordPass, they worked hard to resolve the issue. I’am very appreciative of the men who work at the service desks. Keep up the great work.

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Recommend Dealer
Yes
Employees Worked With
Nov 20, 2020 -

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

November 18, 2020

"Great, fast and reliable service as always. Expectations..."

- Bdana4ya

Great, fast and reliable service as always. Expectations are always met. Customer service is always top notch. The entire MM team has always been helpful.

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Recommend Dealer
Yes
Nov 18, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with Brandon, Jeremy, and our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

November 14, 2020

"Outstanding service. My wait was very short and the..."

- STUHORSES

Outstanding service. My wait was very short and the workmanship was excellent. My car was also washed while I waited. I was waited on promptly when I first walked in.

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Recommend Dealer
Yes
Employees Worked With
Nov 16, 2020 -

Mike Murphy Ford Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

November 13, 2020

"Outstanding service and excellent workmanship completely..."

- WATSON.GARY

Outstanding service and excellent workmanship completely explained prior to work done. I could not be happier with every aspect of Mike Murphy Ford sales, service and professional, friendly staff!!

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Recommend Dealer
Yes
Employees Worked With
Nov 16, 2020 -

Mike Murphy Ford Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We get it….Price Sells Cars! Mike Murphy Ford

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