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778 Reviews of Mike Murphy Ford Inc - Service Center
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October 21, 2020
The entire service dept. is very knowledgeable and thorough. They explain what was done, what needs done and when it needs done by. They are the best service team in the area thorough. They explain what was done, what needs done and when it needs done by. They are the best service team in the area More
by CBELLES
Verified CustomerEmployees Worked With
Pete Katus, Kevin Neill
October 17, 2020
Oil change and tire rotate apptTook about 95 minutes Oil change and tire rotate appt Took about 95 minutes Not worth the time and cost Should take an hour or less in my opinion Oil change and tire rotate appt Took about 95 minutes Not worth the time and cost Should take an hour or less in my opinion More
by sonnylinjo
Employees Worked With
Service dept I’m general
October 17, 2020
Every one Was very helpful and friendly. Truck was finished in a timely manner. We were able to use a loaner to go out for breakfast finished in a timely manner. We were able to use a loaner to go out for breakfast More
by CPAISLEY0
Employees Worked With
Other Employees :
Pete Katus, Bob Wertz, Cody Gillespie, Kevin Neill
October 14, 2020
I came in for an oil change. This is the second time I have been here for an oil change. After the first change I noticed that according to the dipstick, the technician had overfilled the crankcase accord have been here for an oil change. After the first change I noticed that according to the dipstick, the technician had overfilled the crankcase according to the owners manual and the sticker on the engine. The manual states that overfilling can result in problems. This time I mentioned to the service writer that the last time it was overfilled. Didn’t seem to matter as after this change once again the engine was overfilled. I realize the manual says the engine requires only 4.3 quarts. I am sure both times the technician put in 5 quarts since that is easier than measuring out the recommended 4.3quarts. I could understand a quick change station would just do what is quick and easy but I would think an authorized Ford dealer would follow Ford guidelines and only put in the amount of oil as listed in the manual and on the sticker on the engine. If overfilling is not a problem, then why is warning listed in both the manual and on the engine? Mike Rollings More
by MIKE.ROLLINGS46
Employees Worked With
Pete Katus
October 14, 2020
Always get a satisfactory time for an oil change. They are prompt in the appointment time and completing the job. Always a clean facility and personnel very knowledgeable and respectful. are prompt in the appointment time and completing the job. Always a clean facility and personnel very knowledgeable and respectful. More
by CDSIEG
Employees Worked With
Pete Katus
October 14, 2020
Had leak in tire. Took in immediately without appointment. Fixed tire in a very short time. Service is always done in a quality manner every time. appointment. Fixed tire in a very short time. Service is always done in a quality manner every time. More
by BALAGNA_RAB
Employees Worked With
Pete Katus
October 13, 2020
As always, our experience at Mike Murphy Ford was top notch. Every one we spoke with was helpful, knowledgeable, and gracious. The work done was outstanding! notch. Every one we spoke with was helpful, knowledgeable, and gracious. The work done was outstanding! More
by st chambers
Employees Worked With
Bob Wertz
October 03, 2020
The best dealership in the Midwest.. Anthony Davis was great to work with. He looked until he found just what I was looking for. Couldn't ask for a better place to shop for a vehicle.. their service dep great to work with. He looked until he found just what I was looking for. Couldn't ask for a better place to shop for a vehicle.. their service department is always there for you!! More
by naomih_1999
