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Miracle Ford

Gallatin, TN

4.7
863 Reviews
We appreciate you taking the time to research Miracle Ford on DealerRater. At Miracle Ford we offer an extensive selection of new Ford and used vehicles (including Ford Certified Pre-Owned), with a variety of financing options, convenient vehicle service hours, and quality Ford parts. Our knowledgeable and welcoming staff strives to offer the very best in customer service. With a high dealership rating, we have proven to exceed the expectations of our customers and will proudly continue to do so. Visit our dealership to meet the team and get started with your vehicle purchase today!
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 863 reviews

February 25, 2024

Wonderful No A very nice place to Buy a car or truck Down to earth More

by EBOWCON
Recommend Dealer
Yes
Employees Worked With
Yes
Feb 28, 2024 -

Miracle Ford responded

Thank you! We truly appreciate your business and for taking the time to leave a review!

February 20, 2024

Had a great experience with Miracle Ford. Zach was great in helping me get the value I needed for my trades-in and the Mustang I wanted. More

by Daryl.turpin1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 28, 2024 -

Miracle Ford responded

So glad to hear that Zach and our entire team was able to make it happen for you! We appreciate your business!

February 16, 2024

Yes but I would I inform anyone to pay attention to all documents and to be prepared for a long sales process. More

by sunfish7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Howell five stars
February 15, 2024

Had a great experience, Matt was informative and a pleasure to deal with . Would recommend Miracle Ford and Matt to anyone More

by l_jamesv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Hulan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Miracle Ford responded

Thank you for the great review! We're thrilled to hear that you had a positive experience with Matt. We appreciate your recommendation and hope to see you again soon.

February 12, 2024

I came into the dealership dreading the process I was going to have to go through to get a car, and they made it so much easier than I thought it was going to be and they went above and beyond to make su More

by aletagordy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Miracle Ford responded

Thank you for the wonderful review! We're thrilled that we turned your dreaded process into a fun day and provided you with the car you needed. Making our customers feel important and comfortable is our goal, and we're glad we achieved that with you and your daughter. We appreciate your support and hope to see you back at Miracle soon!

February 05, 2024

Donnie (manager) and his sales reps were excellent to work with. Recommend them to future customers for sure. More

by jkrys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Hulan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skirvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Miracle Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

January 22, 2024

It was a great experience from the beginning to the end! The dealership was clean and everyone was nice and treated you like family. My salesman, Colton, went above and beyond for me! You could tell that he More

by Felicia H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Miracle Ford responded

Felicia, thank you for this wonderful review! We're so glad to hear that your experience with Colton and the team at Miracle Ford was exceptional. It's great to know that you felt like family and received top-notch service. We're grateful for your recommendations and can't wait to assist your friends and family in the future. Thanks for being a part of the Miracle family!

January 15, 2024

Unacceptable wait for an oil change. 2 and a half hours with an appointment. No updates from the service manager till I went and found him. Next time I will go to Jiffy Lube. More

by geneandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Miracle Ford responded

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, to discuss further. He can be reached at 615-527-7855.

January 14, 2024

Friendly,clean environment and knowledgeable staff The salesman was great and really worked hard to get a deal done. I would recommend Miracle Ford to anyone. More

by jdgrosse
Recommend Dealer
Yes
Employees Worked With
Casey and Troy
Jan 16, 2024 -

Miracle Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

January 12, 2024

Amazing and caring they went both and beyond. I so great appreciated all of them More

by Pagirl2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Shelton
Jan 16, 2024 -

Miracle Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!