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Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,057 reviews
September 07, 2021
Jeff was extra helpful today, explaining things patiently and even making sure a little mark was cleaned of my door. I appreciate the extra level of customer service - Jeff makes the chore of car maintenance and even making sure a little mark was cleaned of my door. I appreciate the extra level of customer service - Jeff makes the chore of car maintenance almost enjoyable! More
by Patty Mouton
Employees Worked With
September 07, 2021
Customer service at it’s finest!! Sam made sure we were taken care of. We appreciate her staying late for us! She’s amazing! Thank you 😊 taken care of. We appreciate her staying late for us! She’s amazing! Thank you 😊 More
by anafernandez.af
September 06, 2021
I did the MDX test drive yesterday with Farzin and it was the first time I had this experience because he thought me and analyzed Acura’s technologies for me, and I was able to see the result of every action the first time I had this experience because he thought me and analyzed Acura’s technologies for me, and I was able to see the result of every action. I have made the decision to buy and I will be back next week. More
by Shawn
Employees Worked With
Farzin Kavosi
September 05, 2021
Thank you Mission Viejo Acura for a great experience buying our first new family car. Samantha went above and beyond, provided exceptional services on her day off! Worth the trip from San Diego. buying our first new family car. Samantha went above and beyond, provided exceptional services on her day off! Worth the trip from San Diego. More
by terecast84
September 05, 2021
Jeff was professional, knowledgeable and friendly. He took the time to explain all paperwork at drop off and the work that was done at pickup. took the time to explain all paperwork at drop off and the work that was done at pickup. More
by SRMedwied
Employees Worked With
September 05, 2021
Customer service at Mission Viejo Acura is top notch. I worked with Delia on a few different occasions, as well as the general manager, and both sought to meet my needs. I was provided with a loaner vehicl worked with Delia on a few different occasions, as well as the general manager, and both sought to meet my needs. I was provided with a loaner vehicle , and frequent communication about the serviced needed on my car. Thank you for great service! More
by Jen
Employees Worked With
Delia Valenzuela
September 04, 2021
Joey and Steve provided excellent customer service and were very honest from the beginning. Steve was very quick to respond via email when I first reached out to the dealership and provided the requested were very honest from the beginning. Steve was very quick to respond via email when I first reached out to the dealership and provided the requested information in a timely fashion! More
by Andrew U.
September 04, 2021
Was happy to purchase my car here, after going through headache of dealing with many other dealerships only pushing their own agenda and forcing me to finance through them at high rates and buy unnecessar headache of dealing with many other dealerships only pushing their own agenda and forcing me to finance through them at high rates and buy unnecessary add ons. Buying at Mission Viejo Acura was much better experience after that. Was able to finish everything within two visits and bring the car home. 100% recommending this place. More
by Nikhil
September 03, 2021
Took the car in for service this morning. Had an appointment. They took the car in right away, sent me a video of the service process, and were done at the time promised. Hard to do much better th appointment. They took the car in right away, sent me a video of the service process, and were done at the time promised. Hard to do much better than that. More
by Krmeyer1
Employees Worked With
September 03, 2021
Wonderful experience she was wonderful kept me informed along the way. Answered all my questions and beyond getting me courtesy car. The service person who worked on car honest didn’t need a sensor that wa along the way. Answered all my questions and beyond getting me courtesy car. The service person who worked on car honest didn’t need a sensor that was thought needed and it can wait. More
by Sharen caperton
Employees Worked With
Delia Valenzuela
