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Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,057 reviews
March 23, 2021
Best dealership ever and honestly the only one I’d ever go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! More
by steviechoe
Employees Worked With
Other Employees :
John Kim, Alex Chung, Safue Alailima, Bryan Oh
March 23, 2021
Samantha was incredibly helpful in helping me decide whether to purchase my car out of a lease or lease a new ILX. She was honest and found me a great deal no matter which way I decided to go. I inte whether to purchase my car out of a lease or lease a new ILX. She was honest and found me a great deal no matter which way I decided to go. I intend to return to her if I need more advice and would unconditionally recommend her to others. More
by pattyc724
Employees Worked With
March 22, 2021
Very happy with the way the process went, Adam was very friendly and energetic... I will recommend customers to him... Never thought I would lease an Acura... friendly and energetic... I will recommend customers to him... Never thought I would lease an Acura... More
by johnnypalafox89
March 22, 2021
Adam was very knowable and resourceful to help me make my buying decision. He was also very attentive and friendly. Follow up and answering all my questions was excellent. First time that buying a new car buying decision. He was also very attentive and friendly. Follow up and answering all my questions was excellent. First time that buying a new car was pleasurable for me. More
by mjb49er
Employees Worked With
Adam Colinayo
March 21, 2021
Mission Viejo Acura was easy to make an appointment for service and they were able to diagnose my problem and fix via a service bulletin under warranty at no charge. They also were able to give me a ride h service and they were able to diagnose my problem and fix via a service bulletin under warranty at no charge. They also were able to give me a ride home while the service was being performed. More
by Mdxdrvr
Employees Worked With
March 21, 2021
We had a great experience at Mission Viejo Acura and with salesman, Michael Stepp. We drove up from San Diego to purchase our vehicle after shopping around. The process was easy and Michael was knowledgeable salesman, Michael Stepp. We drove up from San Diego to purchase our vehicle after shopping around. The process was easy and Michael was knowledgeable, efficient and helped us learn about all about the vehicle’s technology before we left. The finance representative was great too. Great overall car buying experience. More
by SanDiego buyer
Employees Worked With
Michael Stepp
March 19, 2021
Gteat service, my 1st B1 schedule was nicely done. Car had battery issue was replaced under warranty. Other questions were answered by Jeff in the most sincere and professional manner. Thank you Jeff an had battery issue was replaced under warranty. Other questions were answered by Jeff in the most sincere and professional manner. Thank you Jeff and MV service department . See you folks on my next schedule maintenance. More
by Velorium
Employees Worked With
March 18, 2021
Great experience. Such a friendly and helpful staff! Appreciated the great service. Time we had to wait was under the estimate. Very clean and comfortable lounge. Thank You!! Appreciated the great service. Time we had to wait was under the estimate. Very clean and comfortable lounge. Thank You!! More
by Tiffani
Employees Worked With
March 18, 2021
Originally took my car in for what I thought would be a 3 day service contract repair that turned out to be a prolonged nightmare. After going through the entire ordeal, I can only say that Jeff's profession day service contract repair that turned out to be a prolonged nightmare. After going through the entire ordeal, I can only say that Jeff's professionalism and customer service was top notch. He stayed communicative throughout the entire process and went above and beyond to make sure that the situation was resolved in a satisfactory manner. This kind of personalized service is why I will be taking my car exclusively to Acura of Mission Viejo from now on! More
by Sk4lin3
Employees Worked With
March 18, 2021
Where do I begin?! This dealership is first class! I've now leased 3 Acuras from this dealership. I have always loved working with the Sales Manager, Alex which is now the GM. It was my first lease through now leased 3 Acuras from this dealership. I have always loved working with the Sales Manager, Alex which is now the GM. It was my first lease through Marty and wow, what a great experience from the beginning! I am not always the easiest, but he never got frustrated and never felt pressured from him either. He understood my needs/budget/ timeframe. I always appreciate that from someone in Sales. As a newish mom and running a small business - time is very precious to me. I know the car buying experience can be daunting and long. I told Marty ahead of time when I wanted to be home by. Marty, Alex and Brian made it happen!! The process felt smooth easy and honestly fun. This is such a great team and HIGHLY recommend them!! More
by Airealc
