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Mission Viejo Kia

Mission Viejo, CA

4.9
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,059 reviews

March 14, 2021

Saul is the best Service Advisor we have ever worked with and I have been having cars serviced for 47 years. Thanks again to Saul. More

by Jrajcic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2021

Saul never disappoints me when I come in with my MDX for service. He’s very attentive and friendly. All my requests are always followed through and he updates me the entire time. I always appreciate his har More

by Poohbelle00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2021

Samantha’s professionalism was more than exceptional, from the very first email all the way to the time we left the dealership in our new car. She made this car buying process a truly satisfying experien More

by Daelta OneZero
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Mission Viejo Kia responded

Daelta OneZero, Thank you for the opportunity to serve you. It was our pleasure!

March 13, 2021

Service on my car was finished much quicker than promised. Jeff was very friendly, helpful, thorough, and provided exceptional customer service! I will definitely bring my MDX back to MV Acura for a More

by mgentry80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Great service experience. Jeff was courteous, service done on time, and reviewed service results in detail. Sending video of service was helpful. Good to have car washed. More

by Marc
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2021

Samantha is the best/ makes buying a car easy. She is very responsive and takes care of everything- which is extremely valuable for someone who doesn’t want to take a lot of time to buy a car. More

by AcuraFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Safue Alailima
Mar 12, 2021 -

Mission Viejo Kia responded

AcuraFan, Thank you for the opportunity to serve you. It was our pleasure!

March 10, 2021

Taken well care of. Dealer provided a video inspection and took time to call and go over repair a s suggestions. Worked with me on price. Very good experience. More

by Ocdefelice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Mission Viejo Kia responded

Ocdefelice, Thank you for the opportunity to serve you. It was our pleasure!

March 10, 2021

Excellent, great service in everything, definitely my new dealer. I’m planning to buy a new car there , Jeff Sanches was great in costume services and prices, mecanic did good job and excellent inspection i More

by Pacifista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

The entire is staff friendly and welcoming. It is very easy to book a service appointment. Always a positive experience at the Mission Viejo Acura dealership. More

by mla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wong
March 10, 2021

I really had a great experience at Mission Viejo Acura. Everyone was friendly and I got a great deal on my TLX. Adam and Bryan provide excellent service and I will highly recommend coming here. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Oh, Adam Colinayo
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