Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,057 reviews
February 26, 2021
Jeff is truly an asset to you company. He went over and above with his customer service. He text me throughout the day with updates. Customer service exemplified!!! above with his customer service. He text me throughout the day with updates. Customer service exemplified!!! More
by Dbergantino
Employees Worked With
February 26, 2021
Saul provided me with great service. Helped me with a loaner car and a nice surprise for me when I picked up the car at the dealership. loaner car and a nice surprise for me when I picked up the car at the dealership. More
by Richard
Employees Worked With
February 24, 2021
Beat experience I have had at a dealership. Come see Michael Stepp Friendliest car salesman. Got me a good deal on a hard to find 2011 tsx wagon. Also they were show me all extra fees which they weren’t Michael Stepp Friendliest car salesman. Got me a good deal on a hard to find 2011 tsx wagon. Also they were show me all extra fees which they weren’t to many straight forward More
by Luis
Employees Worked With
Michael Stepp
February 24, 2021
Great serviceAndMy car was washed and Great service And My car was washed and vacuumed. Especially liked the video provided me after the service. I also got a tour of the 2021 MDX Great service And My car was washed and vacuumed. Especially liked the video provided me after the service. I also got a tour of the 2021 MDX More
by Cddane
February 23, 2021
Saul is extremely pleasant and easy to work with. he always listens to the concerns about my car and takes care of them efficiently and immediately. He is awesome with customer service and ease of commu always listens to the concerns about my car and takes care of them efficiently and immediately. He is awesome with customer service and ease of communication. He definitely makes taking my car in for service easy. I liked the new video as well of the mechanic showing what was done on my car that’s a great customer service added feature More
by Lainie
Employees Worked With
February 23, 2021
Saul was our service advisor during this service visit and made the process very smooth . service needs were met with great satisfaction. He communicated with us in a timely manner and we recommend him a and made the process very smooth . service needs were met with great satisfaction. He communicated with us in a timely manner and we recommend him and appreciate the great customer service. More
by Barbie
Employees Worked With
February 23, 2021
Saul always provides outstanding service. He has been our main contact at the dealership for years and we appreciate his customer service a great deal. our main contact at the dealership for years and we appreciate his customer service a great deal. More
by Dmltrojan
Employees Worked With
February 23, 2021
Quick service. Very professional and courteous. Good dealer to do business with. I would like see Acura offer loaner car for standard oil change just like the competition. Thank you for the good serv dealer to do business with. I would like see Acura offer loaner car for standard oil change just like the competition. Thank you for the good service. More
by K
Employees Worked With
February 22, 2021
It was super smooth and wonderful experience buying the car from there and Samantha was extremely helpful! Already recommended a friend to get his car from there! car from there and Samantha was extremely helpful! Already recommended a friend to get his car from there! More
by Anshul
Employees Worked With
February 21, 2021
Thank you Samantha! I love my new ILX! I love being a part of the Acura family and I am constantly impressed with the amazing customer service and performance! 10/10 would recommend Samantha and Mission part of the Acura family and I am constantly impressed with the amazing customer service and performance! 10/10 would recommend Samantha and Mission Viejo Acura. More
by dealer
Employees Worked With
