Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,057 reviews
October 09, 2020
Saul and the service department are great! Sales department, management specifically, are crooked and sleazy. Marty Patterson is an arrogant fool that will try to take advantage of you department, management specifically, are crooked and sleazy. Marty Patterson is an arrogant fool that will try to take advantage of you More
by rttaylor
October 09, 2020
I was there for the recall that was issued for my car. The new software needed to be uploaded. The service was pretty fast and pleasant. The new software needed to be uploaded. The service was pretty fast and pleasant. More
by lanasorsher
Employees Worked With
October 09, 2020
Great service ! They are very professional and maintenance facility is so clean . They show my car and inside of car by video. Thank you so much maintenance facility is so clean . They show my car and inside of car by video. Thank you so much More
by M
October 08, 2020
I am so happy with my service. Saul is excellent! He is I am so happy with my service. Saul is excellent! He is always on top of things. He makes sure I get in and out of the dealership quickly. Also if I I am so happy with my service. Saul is excellent! He is always on top of things. He makes sure I get in and out of the dealership quickly. Also if I need a loaner car I can usually get one if not always get one. The new service technology to see your mechanic, car and estimate is a dream More
by sandi
Employees Worked With
October 08, 2020
Saul was fantastic. He was professional in his approach to customer service and provided a very comfortable atmosphere for me as a customer. It was a wonderful experience to customer service and provided a very comfortable atmosphere for me as a customer. It was a wonderful experience More
by Marcssleven
Employees Worked With
October 08, 2020
Prompt service. Car was completed in a timely manner. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. Good communication with my service representative and they handled my ride while I waited via Lyft to and from my residence. More
by hmphillips84
Employees Worked With
October 04, 2020
1st off, I would like to thank you for the worst experience I’ve ever had in my life searching for a car at Weir Canyon Acura. Due to their utmost unprofessionalism, lack of customer service, as wel experience I’ve ever had in my life searching for a car at Weir Canyon Acura. Due to their utmost unprofessionalism, lack of customer service, as well as rudeness, I walked out and ended up in Mission Viejo Acura and found my car with an amazing sales rep by the name of Samantha. She was very honest and straight forward with me from the beginning “No Games” as I experienced at Weir Acura. The deal went super smooth and successful. I highly recommend Samantha at Mission Viejo if you want a no stress deal. As for the other guys, they’re a bunch of clowns thinking they can outsmart the customers as well as insulting our intelligence. More
by unlce/paul.t
Employees Worked With
October 03, 2020
Everything was easy peasy! They had the color I wanted shipped in. Thanks so much to everyone. I'll continue to shop and get my repairs there. shipped in. Thanks so much to everyone. I'll continue to shop and get my repairs there. More
by dan.gabel
October 02, 2020
Michael was a huge help from my first contact via the internet through the entire purchase process. All my questions and concerns were answered. He is professional and personable. Highest recommendati internet through the entire purchase process. All my questions and concerns were answered. He is professional and personable. Highest recommendation! More
by Chuckrheam
Employees Worked With
Michael Stepp
October 01, 2020
We were very pleased with our choice to buy from Mission Viejo Acura. Samantha made it easy and spent a lot of time with us after the sale, helping us set up the car, pairing phones, etc. Everyone we talked Viejo Acura. Samantha made it easy and spent a lot of time with us after the sale, helping us set up the car, pairing phones, etc. Everyone we talked to made it a low key event. We never felt any pressure . If I were to buy another Acura, This where I would go. More
by wildlyplacid
