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Mission Viejo Kia
Mission Viejo, CA
3,057 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,057 reviews
March 04, 2020
Best car buying experience ever! Samantha made sure I got the car I wanted, the price I wanted and everything was in perfect order when I showed up to sign the paperwork. Quick and easy! got the car I wanted, the price I wanted and everything was in perfect order when I showed up to sign the paperwork. Quick and easy! More
by JMW
March 02, 2020
Dave is a great person who goes the extra mile to assure customer service is excellent! He is knowledgeable and easy to work with. Best attitude above all! customer service is excellent! He is knowledgeable and easy to work with. Best attitude above all! More
by cathy
Employees Worked With
David Bennett
March 02, 2020
Samantha was very professional and easy to work with. Safue again very professional and easy to work with. Appreciate the deal from Mission Viejo Acura. Safue again very professional and easy to work with. Appreciate the deal from Mission Viejo Acura. More
by Justin
February 29, 2020
Very nice Jeff was on top of my service he informed me of the progress everything was done and complete I was asked if I want my car washed the progress everything was done and complete I was asked if I want my car washed More
by esartini
Employees Worked With
February 27, 2020
Fantastic sales experience - no pressure and quick purchase I usually don't like to enter car dealerships since i don't like to deal with pushy sales people. I was very pleasantly surprised in my experience at I usually don't like to enter car dealerships since i don't like to deal with pushy sales people. I was very pleasantly surprised in my experience at MV Acura, especially with Samantha, Bryan, and Safue. It was a very pleasant interaction with them, no pressure and a great deal. Many thanks for making the purchase experience super easy. More
by SKAZ
February 27, 2020
Very friendly and accommodating staff. Efficient and effective process. They value customer and are professional in the way they carry things out. I felt very taken care of. effective process. They value customer and are professional in the way they carry things out. I felt very taken care of. More
by Jeakers29
February 27, 2020
The service was fine. IWas told it should be about 2 The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which delayed it. I would have liked to be alerted Sooner that there was a delay/issue because I needed to pick my kids up from school, but staff was apologetic and kind. More
by hamfam
Employees Worked With
February 26, 2020
I went in for a brake service on my brand new Acura RDX. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed. More
by lukerc711
Employees Worked With
Other Employees :
Service manager, Miguel was great too. He answered all my questions.
February 24, 2020
Three-peat Customer My husband and I recently leased 2 new cars from MV Acura; and we returned on Friday, February 21 to purchase a used car for our daughter. It was t My husband and I recently leased 2 new cars from MV Acura; and we returned on Friday, February 21 to purchase a used car for our daughter. It was truly a no-brainer that when we decided to purchase her a car; we searched MV Acura website. I located a car at a "sister store" and The Team (Joey, Bryan, Safue) transferred that vehicle within hours and it was available for us to view and test drive. They worked tirelessly with us to get us in, set up and out the door. When we returned on Saturday morning ,with our daughter in tow, they ensured the car was out front, shiny and filled with gas!! She was positively surprised and we could not have done this without this Team at MV Acura. If customer service, fair pricing is important to you; DO NOT HESITATE to shop MV Acura. They are truly amazing. Mr. Patterson has done a great job making this dealership one that genuinely cares about their customers...For life; not just a transaction!! A shout out to Samantha as well. She was such fun to chat with on Friday night. Thank you, again, to each and every one!! More
by Michelle C
February 23, 2020
Awesome team they went beyond our expectations they made our day. Never had a better purchase experience. Our test drive was great Joey was very knowledgeable about the vehicle we were looking at. our day. Never had a better purchase experience. Our test drive was great Joey was very knowledgeable about the vehicle we were looking at. More
by Moralesfam1
Employees Worked With
Joey Sanzone, Safue Alailima
