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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
March 08, 2020
It was great! I will be back for some more tutorial on the technology in the car that I haven’t mastered yet. Overall a no hassle experience! the technology in the car that I haven’t mastered yet. Overall a no hassle experience! More
by Krupinskifamily
Employees Worked With
Joey Sanzone, Safue Alailima
March 06, 2020
We have never had such a positive car buying experience! I'm a very discreet buyer when it comes to big-ticket purchases. I never walk on a dealer's lot and just buy new car on my first visit. I do a lot o I'm a very discreet buyer when it comes to big-ticket purchases. I never walk on a dealer's lot and just buy new car on my first visit. I do a lot of homework and visit many dealers. It takes a very special sales person to work with my approach. I found that sales person in Mike Spigarelli. After so many visits and test drives he still had the patience of a saint. It was like he had the confidence that the styling, features and qualities of the 2020 Acura MDX would do the selling. GOSH! We love that car. It beat every luxury brand and we looked at them all. But, actually another selling feature was the dealership itself, Mission Viejo Acura. Not only was Mike a stellar player but also Safue Alailima in Finance and John Wong in Service. A great car and a great dealership team makes a totally great package. And, yes, the MDX came in at a smoking price which made it the best value luxury car hands down. More
by glenn18
Employees Worked With
Safue Alailima, Mike Spigarelli, John Wong
March 04, 2020
Best car buying experience ever! Samantha made sure I got the car I wanted, the price I wanted and everything was in perfect order when I showed up to sign the paperwork. Quick and easy! got the car I wanted, the price I wanted and everything was in perfect order when I showed up to sign the paperwork. Quick and easy! More
by JMW
March 02, 2020
Dave is a great person who goes the extra mile to assure customer service is excellent! He is knowledgeable and easy to work with. Best attitude above all! customer service is excellent! He is knowledgeable and easy to work with. Best attitude above all! More
by cathy
Employees Worked With
David Bennett
March 02, 2020
Samantha was very professional and easy to work with. Safue again very professional and easy to work with. Appreciate the deal from Mission Viejo Acura. Safue again very professional and easy to work with. Appreciate the deal from Mission Viejo Acura. More
by Justin
February 29, 2020
Very nice Jeff was on top of my service he informed me of the progress everything was done and complete I was asked if I want my car washed the progress everything was done and complete I was asked if I want my car washed More
by esartini
Employees Worked With
February 27, 2020
The service was fine. IWas told it should be about 2 The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which The service was fine. I Was told it should be about 2 hours and it ended being a little more than that because they had a problem with the lift which delayed it. I would have liked to be alerted Sooner that there was a delay/issue because I needed to pick my kids up from school, but staff was apologetic and kind. More
by hamfam
Employees Worked With
February 27, 2020
Very friendly and accommodating staff. Efficient and effective process. They value customer and are professional in the way they carry things out. I felt very taken care of. effective process. They value customer and are professional in the way they carry things out. I felt very taken care of. More
by Jeakers29
February 27, 2020
Fantastic sales experience - no pressure and quick purchase I usually don't like to enter car dealerships since i don't like to deal with pushy sales people. I was very pleasantly surprised in my experience at I usually don't like to enter car dealerships since i don't like to deal with pushy sales people. I was very pleasantly surprised in my experience at MV Acura, especially with Samantha, Bryan, and Safue. It was a very pleasant interaction with them, no pressure and a great deal. Many thanks for making the purchase experience super easy. More
by SKAZ
February 26, 2020
I went in for a brake service on my brand new Acura RDX. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed. Only 600 miles and the brakes were making noises. They kept the car overnight and by mid-morning the next day it was fixed. More
by lukerc711
Employees Worked With
Other Employees :
Service manager, Miguel was great too. He answered all my questions.
