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Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,059 reviews
November 24, 2019
Ultimate car buying experience We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later droppe We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later dropped in offering water and coffee. Safue came in explaining about protective coating for interior and car exterior relating to his first hand experience. Even I know the coating is good to protect paint from bird dropping damage and possible spill on the car seat, I was not fully convinced. While I was worrying whether the protective coating is going to change the feel to the leather seat, Sam helped us in talking with a recent buyer who did the coating and happened to do car maintenance outside, getting their feed back and how they loved it. Wow, that was really warm and real, I came to know how the Acura team know their customers and how close their relationship with their customers. I loved that experience. We were surprised to meet Alex in the dealership on Sat even it was his day off. All our experience and treatment was warm and like a family. The most important thing is that we got our dream car, a brand new 2020 Acura RDX. Thank you Acura, we finish all our buying in less than 3 hours. That was truly amazing! More
by W.steven
Employees Worked With
Other Employees :
Alex Chung, Paul Knezevic, Safue Alailima
November 23, 2019
car buying as easy as it gets Mike was my salesman and he was very honest and informative. Made the process fast and as simple as possible. World recommend him to anyone. Thanks Mike was my salesman and he was very honest and informative. Made the process fast and as simple as possible. World recommend him to anyone. Thanks More
by jason
Employees Worked With
Mike Spigarelli
November 22, 2019
Thank you Really good ! Help really a lot! Just got new car and really like it! Sale man joey was really helpful and finally help me to get new car! Recommend Really good ! Help really a lot! Just got new car and really like it! Sale man joey was really helpful and finally help me to get new car! Recommend to everyone More
by Sjung2011
Employees Worked With
Joey Sanzone
November 22, 2019
Great experience not pushy at all Was a way better experience then buying our last car from a different dealership! Very helpful and fixed any major discrepancy before we bought the ve Was a way better experience then buying our last car from a different dealership! Very helpful and fixed any major discrepancy before we bought the vehicle with no extra charge More
by J Silva
Employees Worked With
Safue Alailima, Mike Spigarelli
November 20, 2019
A gift beyond my expectations This specific Acura dealership is the one to go to! My husband and I weren't planning on purchasing a new car for a few more years, but with our new b This specific Acura dealership is the one to go to! My husband and I weren't planning on purchasing a new car for a few more years, but with our new baby, we needed more space and a safe (but stylish) car. I wasn't looking forward to the experience, however it was beyond my expectations. EVERY SINGLE PERSON I interacted with at the Mission Viejo Acura dealership was kind, professional, patient, informative, and helpful. Mike Spigarelli was our main point person and he communication style (organized, professional, and welcoming) helped set my mind at ease. Alex, the GM, also helped us feel taken care of, seen as real people, and he helped us purchase the car we hoped for but didn't know was possible. Safue was incredibly patient and genuinely made the actual car-buying part approachable. I would absolutely recommend this dealership to anyone looking for a car buying experience. This is an example that it can actually be fun, satisfying, and a great success. Thank you! I love my car! More
by arianna.molloy
Employees Worked With
Alex Chung, Safue Alailima, Mike Spigarelli
November 19, 2019
Problem solved I had a few concerns regarding my Acura 2019 and Alex was able to assist me. He scheduled a service appointment and got everything taken care of. Grea I had a few concerns regarding my Acura 2019 and Alex was able to assist me. He scheduled a service appointment and got everything taken care of. Great team all together. Thank you. More
by maria.abellar
November 19, 2019
Mission Viejo Acura did an excellent job on my MDX services. The service advisor explained everything too and kept me up to date throughout the entire process. Great team services. The service advisor explained everything too and kept me up to date throughout the entire process. Great team More
by msleven
Employees Worked With
November 18, 2019
Friendly, efficient & good luxury value This is my second Acura from Mission Viejo Acura. I came back because I like a dealership. They are fair and I feel I get good value for the vehicle. This is my second Acura from Mission Viejo Acura. I came back because I like a dealership. They are fair and I feel I get good value for the vehicle. Paul did a great job More
by earle6
Employees Worked With
Paul Knezevic
November 18, 2019
Paul and Safue...Fantastic Team!!! I had a FANTASTIC experience at MV Acura because of Paul and Safue. Paul was with me all the way from car demo to after purchase. He has Excellent fol I had a FANTASTIC experience at MV Acura because of Paul and Safue. Paul was with me all the way from car demo to after purchase. He has Excellent follow up and got me the car that I wanted. Safue made the finance experience painless and seamless therefore my husband and I left without any questions and super excited about our new vehicle. Thanks again Paul for all that.you did... looking forward to seeing you again for.another car soon... More
by J and M
Employees Worked With
Paul Knezevic, Safue Alailima
November 18, 2019
Pleasant Despite the late hour of the transaction they thorough. Professional. And Honest. I Will Definitely use the on my next transaction. Thank you. Mark S Despite the late hour of the transaction they thorough. Professional. And Honest. I Will Definitely use the on my next transaction. Thank you. Mark S More
by MarkStillman
Employees Worked With
Alex Chung, Mike Spigarelli
