Modesto Toyota

My husband and I just purchased a new 2011 Sienna. The overall customer service at Modesto Toyota has changed from 5 years ago when we were last in. It has improved 110% and was outstanding! Rob Young and overall customer service at Modesto Toyota has changed from 5 years ago when we were last in. It has improved 110% and was outstanding! Rob Young and Steven Parks were great! We will definately come back to Modesto Toyota to purchase any future vehicles. More

Went in looking for close out 2010 models but there weren't any on the lot. We discussed our options with their sales agent and decided to go for a used low mileage car. Great price, grat car and th weren't any on the lot. We discussed our options with their sales agent and decided to go for a used low mileage car. Great price, grat car and the financing even worked a little to help our overall sale price. Customer service was good. 1st time on the lot. More

on june 21, 2010 i had my 2004 toyota tundra towed to modesto toyota after it had been recovered from being stolen. the person who stole it did a lot of vandelism to the truck. i had it taken there for o modesto toyota after it had been recovered from being stolen. the person who stole it did a lot of vandelism to the truck. i had it taken there for one reason they are AAA approved, and two, the truck is toyota so i felt they should be able to do the job quickly and accurtly. they di fix it right but not quickly. 72 days it took them. theysaid they kept getting the wrong brake line sent to them, then when they ordered the right part they had it shipped over from japan on a ship. they would tell me that it would be at the auto body place on a certain day and when i would call the auto body shop they would inform me no truck. never did they call me to let me know what was going on. they did pay for a rental that i already had, but they only paid 28 dollars a day on it. wich i wasn't informed of until 6 days befor i turned it in. so i got stuck paying 400 dollars to the rental place. and i still have to take my truck to the auto body shop. so i'll be without a vehicle for probally 3 days. all in all my experience was so extremely bad i will never do business with them again. More

This people sold me a sold car and they kept my money, which I put as down payment, for a month. Do not do business with this people. They don't know what they are doing. which I put as down payment, for a month. Do not do business with this people. They don't know what they are doing. More

I purchased a 2004 toyota corolla at a fair price 16,000 for a CE....I also purchased their "oil changes for life gimmick", I saw the line for their oil change (nobody has 2 1/2 hours to wait for an oil cha for a CE....I also purchased their "oil changes for life gimmick", I saw the line for their oil change (nobody has 2 1/2 hours to wait for an oil change! and of course they didn't disclose this when first purchasing the contract), so I went to another dealership closer to where I live...they wouldn't honor it saying ti was specific to Modesto Toyota. I called their sales/finance management who stated the "owner" of the dealership would not refund the deposit (To this day it hasn't been used ONCE!) Imagine a 2 hour drive to get there, an average 1-2 hour wait time.... So I told them that I would gladly take service and accessories in lieu of the refund....the owner stated, "I only want to use this money for oil changes". He basically implied that I was paying for a huge inconvenience!!! So I told him I would use the media to let you guys know about how his dealership operates. Take your hard-earned money to a dealer that wants to EARN your trust. This owner just lost potentially thousands of dollars in sales with my family for a $650 shinanigan. Definitely NOT a reasonable dealership. More

I purchased a 2004 toyota corolla at a fair price 16,000 for a CE....I also purchased their oil changes for life gimmick, I saw the line for their oil change (nobody has 2 1/2 hours to wait for an oil chan for a CE....I also purchased their oil changes for life gimmick, I saw the line for their oil change (nobody has 2 1/2 hours to wait for an oil change! and of course they didn't disclose this when first purchasing the contract), so I went to another dealership closer to where I live...they wouldn't honor it saying ti was specific to Modesto Toyota. I called their sales/finance management who stated the "owner" of the dealership would not refund the deposit (To this day it hasn't been used) Imagine a 2 hour drive to get there, an average 1-2 hour wait time.... So I told them that I would gladly take service and accessories in lieu of the refund....the onwer stated, "I only want to use this money for oil changes". He basically implied that I was paying for a huge inconvenience!!! So I told him I would use the media to let you guys know about how his dealership operates. Take your hard-earned money to a dealer that wants to EARN your trust. This owner just lost potentially thousands of dollars in sales with my family for a $650 shinanigan. Definitely NOT a reasonable dealership. More