Mohawk Honda

"Do You Believe in Miracles?" I always dreaded the ordeal and stresses of new car buying. Not any more! Our Sales Rep, MARK ELLIS, not only helped us purchase the perfect vehicle I always dreaded the ordeal and stresses of new car buying. Not any more! Our Sales Rep, MARK ELLIS, not only helped us purchase the perfect vehicle (Honda HR-V), he also made it possible for us to upgrade to the EX model, which we had thought was out of our price range. The premium options and added features were well worth the extra monies, and made us LOVE our EX as opposed to merely being "satisfied" with an LX. We were skeptical at first about Mark's mantra "I want you to be happy," and "I want to put you in your vehicle," but he was sincere and he did make it happen for us! He devoted a lot of time to us, making us feel special- we never felt like "customers." He was engaging, knowledgeable, and friendly, taking his time to explain things to us and making sure we understood. I cannot think of a single criticism or anything I would change about the experience. Being a male I should not admit this, but I was so overwhelmed by becoming the owner of such a beautiful, wonderful- perfect!- vehicle and knowing how hard Mark worked to make it possible, I got quite emotional (but was able to keep it inside; but barely). In short, I will (and have) sung Mark's praises to any and all who will listen. SPOILER ALERT: If you are successful in your car quest- and I suspect you might- be prepared to get a big ol' heart-felt hug from Mark! We also appreciated finance officer NATE GAGNON's efforts to work with us to ensure our purchase. Our friendly internet consultant ASHLEY DOBBS kept us informed, reminded us of our appointment time, and periodically checked in on us just to see how we were doing. EVERYONE at Mohawk was friendly, helpful, and polite- whether holding doors for you, a smiling hello, asking if you need anything, telling you about- and where to find- the great cookies/drinks, etc, etc.-- in short, a Happy Place to work or to shop!! You will not be disappointed by giving Mohawk Honda a chance to fulfill your dreams. More

16 pilot We just bought our second pilot, two years in a row from Mohawk Honda. Everyone was amazing as always, we LOVE our new 16 pilot touring!! Everything I We just bought our second pilot, two years in a row from Mohawk Honda. Everyone was amazing as always, we LOVE our new 16 pilot touring!! Everything I wanted in it, I received without question. Katie Gattuso, Michael Nicholas, Michael speranza and Nick Bonarrigo were just a few of the key people who helped the entire process go smooth and quick! Thanks again guys!! See you next year :) More

My experience from Matthew Morris My mother and I went to find a vehicle at the dealership, and we ended up finding one that best fits my budget even though the process was a little tr My mother and I went to find a vehicle at the dealership, and we ended up finding one that best fits my budget even though the process was a little tricky in terms of finance situation. But however, the customer services were really professional and very helpful and understanding of our situation. Couldn't have gotten the deal done without my buddy Anthony Metzold and with the team as well. He was very helpful and thoughtful and I recommend seeing him when getting a new car or if there is any question or concerns. I want to say thank you again for the service and my dodge charger is doing very well. Hope to see you guys again for service on the vehicle. From Matt. :) More

Great Mohawk Honda was a blessing sent from above after going else where a few times and being told no one could help me they were able to help me and went Mohawk Honda was a blessing sent from above after going else where a few times and being told no one could help me they were able to help me and went out of their way to do so. I want to thank Trisha plagenza , Andy guelcher , and frank kinch for all the wonderful help I got I certainly appreciate it. Everyone was so nice and helpful I would love to come back. More

Great Service! Picked up my very first car from Mohawk Honda, Brian McKenna and Derek Lahut, helped me out very well. They showed me all of the features of the car. Picked up my very first car from Mohawk Honda, Brian McKenna and Derek Lahut, helped me out very well. They showed me all of the features of the car. They both had all of the answers. I'm very pleased with my visit and would recommend to another person to get a car from there. More

Miracles do happen I was thoroughly impressed with Greg Johnson, Camren McKenna, and the rookie Derek Lahunt. Greg returned emails and phone calls promptly, which is ver I was thoroughly impressed with Greg Johnson, Camren McKenna, and the rookie Derek Lahunt. Greg returned emails and phone calls promptly, which is very good because a lot of other sales managers aren't like that at other dealerships. Derek and Camren were VERY thorough and hospitable as I switched car seats for every test drive and through my choosing between cars. Free Pizza, live music, and awesome service is the reason why Mohawk Honda is number one in our area and will be my Honda dealer moving forward. I've done business with Keeler, Northeast Acura, and other dealers and none of them were as welcoming as you guys. I came in, we worked numbers, and I left with a new 16' Accord. Mohawk Honda is very lucky to have Greg especially, he rocks. Camren and Derek were phenomenal as well and are HUGE assets to Mohawk. Keep up the great jo More

2016 CRV purchase When ready to replace my 2009 CRV, I did not think twice about returning to Mohawk Honda. My previous experience was a smooth transaction. This week I When ready to replace my 2009 CRV, I did not think twice about returning to Mohawk Honda. My previous experience was a smooth transaction. This week I found all staff at the dealership friendly, upbeat and seemed to truly enjoy working there. My salesman, Brad Cittadino worked to learn my needs and answered all my questions. Since I wanted to check two other non-Honda vehicles, I did not purchase on the first visit. Brad understood my desire to test a couple competitors and gave me contact info so I could call with questions. Later I set up an appointment for the negotiations. After a bit of back and forth, we settled on a price I was comfortable with. The Finance manager, Jason Stores, was helpful explaining all the additional coverage options. Upon pickup, Rachel Dobies explained the basics of some features, set up my radio, linked my iPhone. She was fairly knowledgeable even though new to the position of Delivery Coordinator. I would recommend Mohawk Honda; staff put me at ease with this major purchase. More

Great Experience at Mohawk Honda!! After searching on line for a CR-V, I asked to be contacted. Which happened immediately. Ashley was very nice and helpful and set me up with an appoin After searching on line for a CR-V, I asked to be contacted. Which happened immediately. Ashley was very nice and helpful and set me up with an appointment. When I got to the dealership, I was greeted at the door and from there until I left everyone was very nice, pleasant and very knowledgeable. Frank Kinch sat down with me and together we found a vehicle I wanted to buy. He knew his stuff and was very helpful. When I went to pick up my CR-V, Rachel Dobies explained all the workings of the electronics. She also was very knowledgeable and friendly. My whole experience, from online to driving away with my new CR-V was terrific. I would recommend Mohawk Honda to everyone. Definitely worth the hour drive down there. More

Staff you can trust Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S20 Returned to Mohawk for routine service on my S2000. They do an excellent job. Ask for adviser Brian Peters and tech Rick Dupont if you can have an S2000 and they'll take care of you. Mohawk is the only place I know of locally with an in-ground rack to accommodate your low car! More

Exciting & totally satisfied Everyone was friendly, extremely caring and knowledgeable. My safety & positive experience was Mike's first concern. He was able to identify the mul Everyone was friendly, extremely caring and knowledgeable. My safety & positive experience was Mike's first concern. He was able to identify the multiple benefits. Mike took a personal approach which made me feel special & important. More