Molle Toyota
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I live out of state and just purchased a pre-owned GMC Sierra from AJ (saw it on Autotrader). It was an interesting experience to buy remotely, but AJ was super patient and quickly became my eyes, ears, a Sierra from AJ (saw it on Autotrader). It was an interesting experience to buy remotely, but AJ was super patient and quickly became my eyes, ears, and nose with inspecting the vehicle, sending pics, videos, and anything I needed. He responded quickly to my text messages and calls, and even responded on his day off (which is above and beyond in my book)! And he was there to help ensure it loaded onto the auto-shippers truck, even sending me pics once it was loaded. I'd recommend him! More
We purchased a 2022 Mazda3 from Molle Toyota with AJ. He was always quick to reply via text or call. He was transparent about everything and helped get us a great deal on a fantastic car! I would highly He was always quick to reply via text or call. He was transparent about everything and helped get us a great deal on a fantastic car! I would highly recommend him to anyone looking for a used vehicle More
I bought a CPO Land Cruiser from AJ at the used car center. He was extremely knowledgeable, professional, and accommodating. I was very impressed by AJ’s knowledge of land cruisers and recommendations center. He was extremely knowledgeable, professional, and accommodating. I was very impressed by AJ’s knowledge of land cruisers and recommendations for improvements. He is a true Land Cruiser enthusiast. Great customer service during and after sale. More
Molle Toyota was one of the only dealers within 5 hours of me (OKC) who sells new vehicles for MSRP, not only regular vehicles but the most sought after trim levels that others are charging 5 and 10k over of me (OKC) who sells new vehicles for MSRP, not only regular vehicles but the most sought after trim levels that others are charging 5 and 10k over invoice for. When my vehicle finally arrived I had an issue that required management intervention, that's when I had the pleasure of interacting with Cory Taylor. Cory handled the issue quickly and efficiently and at no small cost to his dealership, a credit to him and the owner's policies. Their focus was on customer satisfaction and resolving my issue. I have 40 years experience in the automotive industry and I was very pleasantly surprised at how well this place treated all their customers, not just me. You simply can't do better anywhere else, thank you all for for a great buying experience! More
The people at this dealership were friendly and straightforward. They told me what I needed and went out out of their way to help me. straightforward. They told me what I needed and went out out of their way to help me. More
I took my 2022 Tundra in for 10k service and remedy for the tonneau cover recall. I had an appointment and I asked Jason how long both activities would take and he said 2 hours. When my vehicle was ready the tonneau cover recall. I had an appointment and I asked Jason how long both activities would take and he said 2 hours. When my vehicle was ready after 2 hours, 35 minutes, I questioned the amount of time it took, considering Toyota states the tonneau cover takes 35 minutes and the 10k service takes 1 hour, 5 minutes for a total of 1 hour 40 minutes. Immediately Jason got defensive, loud, argumentative, and condescending. He said “do you want it fast or do you want it right?” This is an improper response to any customer, especially a customer who has purchased a million dollars worth of vehicles from Molle Toyota. It is obvious Jason has an anger problem that needs to be addressed quickly. Some customer service and empathy training is also recommended. I will keep returning to Molle because they are a great, family-owned company. However, I will avoid interacting with Jason. More
My buying experience with Molle Toyota was wonderful, largely because of Sam Aubrey. Sam was great and answered all of my questions. Sam was very knowledgeable and professional and I will send all of my largely because of Sam Aubrey. Sam was great and answered all of my questions. Sam was very knowledgeable and professional and I will send all of my friends to Sam if they need a new vehicle. More
The buying process was quick and friendly at Molle Toyota. Salesman Sam Aubrey was very easy to work with. He went through all of our options but maintained a low-pressure atmosphere. Highly recommend Toyota. Salesman Sam Aubrey was very easy to work with. He went through all of our options but maintained a low-pressure atmosphere. Highly recommend! More
Hats off to the Molle Toyota service center staff including appointment personnel, service tech #3035 and the center checkin-in / check-out staff. After making an appointment on August 11-2023, I to including appointment personnel, service tech #3035 and the center checkin-in / check-out staff. After making an appointment on August 11-2023, I took my 2016 Highlander with 71000 miles on the odometer into Molle Service center on August 14, 2023. I've owned the vehicle since it was new and assumed it was due for at least new brake pads. After dropping the car off around 9 am, I fully expected to hear that they changed front and rear break pads. However I was pleasantly surprised to get a call back around 10 am stating that the brake pads were fine with 6 mm left. Asked over the phone if I had other concerns about break performance, I said 'no' but I was glad to not incur replacement cost at this time. I was especially surprised that there was no charge at all, including the inspection that I sure would be 30-50 dollars at other locations. They were very easy and pleasant to work with. I have had good experiences with Molle Toyoto service center in the past and have always found them to be very trustworthy. Thank you Molle Toyota! More
Samuel was great, helping us find a car and very responsive and fast to all our needs a great salesman and definitely will come back to shop in the future make sure you ask for Samuel. responsive and fast to all our needs a great salesman and definitely will come back to shop in the future make sure you ask for Samuel. More