Momentum BMW MINI

Excellent customer service, professionalism and no-hassle process. The team is very business-oriented and focused on extending the best deal. I am very pleased with my vehicle! process. The team is very business-oriented and focused on extending the best deal. I am very pleased with my vehicle! More

Curtis Josey provides excellent customer service, our family purchased 3 vehicles with Curtis. Would highly recommend Curtis! The first two Finance team members were competent & knowledgeable, and provi family purchased 3 vehicles with Curtis. Would highly recommend Curtis! The first two Finance team members were competent & knowledgeable, and provided excellent customer service. Our third finance team member, Walter, was not as knowledgeable, therefore we obtained financing outside from the dealership. More

Scheff and the entire team at Momentum consistently take great care of every need I have. I appreciate the dedication to amazing customer service. great care of every need I have. I appreciate the dedication to amazing customer service. More

The service department is first class. They are friendly, efficient, and take great care of their clients. The repairs are complete and well-done, I’ve never had to bring my car back to re They are friendly, efficient, and take great care of their clients. The repairs are complete and well-done, I’ve never had to bring my car back to readdress any issues. Not cheap, but fair and done with well-trained technicians. More

Felt like a multi bucks with the service and attention I got! Use to be a Infiniti girl, not anymore since the customer service has gone down. got! Use to be a Infiniti girl, not anymore since the customer service has gone down. More

I have never had anything but stellar service here! Joe is so kind and efficient in service. Today, I needed an oil change before heading out of town, and Joe made it happen. The team here is pretty aw Joe is so kind and efficient in service. Today, I needed an oil change before heading out of town, and Joe made it happen. The team here is pretty awesome! More

Do yourself a favor and go to any other BMW dealership in Houston than Momentum or Max White. I have worked with all of the Houston area BMW dealerships over the years (have purchased 9 BMWs and counting). I Houston than Momentum or Max White. I have worked with all of the Houston area BMW dealerships over the years (have purchased 9 BMWs and counting). I have even bought cars from this dealership in the past and the experience was fine. However, my latest experience was very poor and showed not only poor communication but, more importantly, a strong lack of ethics. Long story short, after already having significant issues with poor communication, this dealership sold a car that I had custom ordered and had waited on for months (a BMW i4) out from under me when it arrived at the dealership, without even letting me know. I was working with Max and had been communicating with him up until the car arrived at the port. When I called to follow up with him to see if it had arrived to the dealership, he told me "yes and it's already sold". He then claimed I had told him I didn't want the car - an absolute lie. As a matter of fact, the last correspondence I have with him was asking him to send me the build sheet for the car, which he did. While I would expect this behavior from a low-end used car lot, I never expected it from a BMW dealership. Not only is this completely unethical, but it left me in a bind as my lease on my current M340i ends on February 5. I then reached out to the GM of the dealership, Tommy Kuranov. After leaving 2 voicemails and an email, I received no response from him. I guess the implicit response is that Momentum doesn't care, even though I have been a loyal customer of BMW for 16 years. I still love BMWs and will continue to buy them, but do not want to work with this dealership again. I only hope that this review can help others to avoid Momentum BMW. There are other great dealerships in Houston that actually want your business. More

Been satisfied with the performance of BMW. So glad to find an honest and reliable, approachable advisor. I trust BMW. Everyone in the service area are amazing , respectful. So glad to find an honest and reliable, approachable advisor. I trust BMW. Everyone in the service area are amazing , respectful. More

Enrique at Momentum made the buying process easy and comfortable. The dealership itself on the other hand could use a bit more personal touch it feels a bit like a supermarket unlike the beautiful BMW d comfortable. The dealership itself on the other hand could use a bit more personal touch it feels a bit like a supermarket unlike the beautiful BMW dealerships of Europe More

The attention to detail, expediency of service and the quality of the sale were outstanding. quality of the sale were outstanding. More