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Momentum BMW MINI - Service Center

Houston, TX

4.9
687 Reviews

687 Reviews of Momentum BMW MINI - Service Center

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April 21, 2024

always great service my advisor Brandon was very helpful , customer relationship was on target . check in was great More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2024

My experience is always very good especially my advisor Brandon he is very Thorough and explanatory ! And great customer service. Thank you so much . More

by terri.teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 24, 2024 -

Momentum BMW MINI responded

Terri, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2024

I had a great experience overall with John. He was very responsive. My car was repaired in a timely manner and the rental car experience went well. More

by Calais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 24, 2024 -

Momentum BMW MINI responded

Calais, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2024

As always excellent service. ID was very patient and helpful . Service was completed quickly and I left feeling very satisfied More

by eidehenre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Apr 24, 2024 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2024

On my first visit to south West freeway and Bissonnette for service! I was blown away with Mr I D professionalism. His persona was at a high Temerity.. I went to check for a bluetooth phone. He was very pr More

by mondayojeaga4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr I D. ☆☆☆☆☆.
Apr 20, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 17, 2024

Check in fast time was precise. Service advisor was professional and informative of needed services for my vehicle. Shuttle service was provided promptly. The driver was really More

by reyes.karla20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2024

I was able to make appointment quickly, and courtesy shuttle was helpful. Time for service was sufficient More

by Pattistrawther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaffee Habib
Apr 19, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 15, 2024

I recently had service for my car. As usual, my experience was outstanding. My service advisor, Shaffee Habhab is always professional, pleasant and proficient in addressing questions I More

by Hardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaffee Habhab
Apr 16, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2024

Shef is always great. Very knowledgeable and his recommendations are great. Patient. Courteous He’s well recommended customer rep. More

by f1rstoption
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef
Apr 16, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2024

I was amazed at how neat everything was. Had AC going in and had AC coming out. Never felt the weather outside. I went to checkout and the lady told me that my car was ready. I turned around More

by rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot last name of lady but I remember her having Rafael as her last name.
Apr 16, 2024 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!