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Monroe Nissan
Monroe, NC
193 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 193 reviews
February 01, 2021
Overall the dealership is ok... nothing.that distinguishes it from the pack.....I bring my 2019 Maxima which I purchased new at Modern Nissan and other vehicle to your location for one reason... distinguishes it from the pack.....I bring my 2019 Maxima which I purchased new at Modern Nissan and other vehicle to your location for one reason.....the service writer named "DALLAS". Without him being onboard I would go elsewhere. I am not related to Dallas, nor do I know him outside of your facility....he simply does his job very well and I appreciate his effort. He a pleasant young man and I believe cares about his customers. More
by jdlkohler1954
Employees Worked With
DALLAS.... in the service dept.
Helpful January 28, 2021
I was not pleased. I bought a used car. Light came on immediately. Brought it back couple days later. Cost me $600.00. That was wrong immediately. Brought it back couple days later. Cost me $600.00. That was wrong More
by icoline.fritz
Employees Worked With
JAMEL LLOYD, Mustafa Asmar
January 28, 2021
The service department will go above and beyond to get your vehicle serviced and out the door. We are truly appreciative of the team there. your vehicle serviced and out the door. We are truly appreciative of the team there. More
by lsrdmp
Employees Worked With
Service manager
January 27, 2021
This dealership have put me in my dream car. This place is amazing. Customer service was great even the general manager. I was able to drive away in a 2021 Nissan Rogue. Very pleased with this dealership. is amazing. Customer service was great even the general manager. I was able to drive away in a 2021 Nissan Rogue. Very pleased with this dealership. More
by collistoomer
December 06, 2020
Great experience!! Dallas was attentive, knowledgeable and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!! and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!! More
by Ed Rabinowitz
Employees Worked With
Dallas
November 25, 2020
They were fine. My only issue was the person responding was extremely slow getting the answers to what I thought were very simple questions. If they eventually have the right price for the vehicle of inte was extremely slow getting the answers to what I thought were very simple questions. If they eventually have the right price for the vehicle of interest. I would still purchase. More
by medford41
Employees Worked With
Not sure who I worked with.
November 01, 2020
Ryan was very helpful and answered all of my questions about the various cars in the showroom. I was curious about The Kicks when I arrived for a routine oil change for my old car; I had observed oth about the various cars in the showroom. I was curious about The Kicks when I arrived for a routine oil change for my old car; I had observed other drivers along the road last week. He made learning about all of it's new features fun. Ryan has continued to provide instructions on the safety shield, around view monitoring, and its comfortable interior. I am excited about all of the safety features my new car has and even he was very helpful in demonstrating how to sync my devices with the Kicks. All of the sales staff were very knowledgeable and supportive. I would highly recommend this Nissan Dealership. More
by de_b.slp3920
Employees Worked With
Ryan Anauary was my salesman. Great job Ryan!
September 25, 2020
I have been using this dealership since I bought my Pathfinder in 2014. They had just opened and I was the first one to purchase a new vehicle. Service has been superb. Techs are always letting me k Pathfinder in 2014. They had just opened and I was the first one to purchase a new vehicle. Service has been superb. Techs are always letting me know if they found anything that needs immediate attention or if it can wait until the next service. Wait times are reasonable and I have always been given updates and apologies if it takes longer than I was told. I like that I can watch my vehicle being worked on while waiting in the lounge. Prices are reasonable and service deals are good money savers. I just used a sales on new tires to get four new tires on my Pathfinder. I had checked other tire stores, etc. and no one could beat the price. I was able to get the same tires that were original equipment. No other store had these tires. More
by cstyson1955
Employees Worked With
Don't remember
September 09, 2020
Jamel was really patient through the sale of my vehicle. He also worked really hard to make sure we understood the process. I'm glad he was able to help. He also worked really hard to make sure we understood the process. I'm glad he was able to help. More
by Kmlr24
Employees Worked With
JAMEL LLOYD
August 19, 2020
This is my third pathfinder from Monroe and I appreciate the great service and attention to detail that is provided by the team. Thanks for taking such good care of me. the great service and attention to detail that is provided by the team. Thanks for taking such good care of me. More
by cjwest0212
Employees Worked With
JAMEL LLOYD
