Moore Buick GMC

New Acadia We have always had excellent service at Moore Buick GMC and have been treated very well by the staff, especially by Luke Trosclair. We have dealt with We have always had excellent service at Moore Buick GMC and have been treated very well by the staff, especially by Luke Trosclair. We have dealt with Luke since 1995 and he has always taken great care of us. We bought a new Sierra last December and now an Acadia. Great service and vehicles. We recommend Luke if you are in need of a vehicle. More

Perfect The staff was warm and inviting, and the waiting area was the best that I had ever been in. It was just like being in a private residence. It was perf The staff was warm and inviting, and the waiting area was the best that I had ever been in. It was just like being in a private residence. It was perfect. You can really tell that management was considering the customer experience with the thought that was put into the waiting area from the newspapers, to the water bottles, to the ice, and all the way to the Keurig machine with the large variety of K-cups, Splenda, sugar, and creamer. I love the free public WiFi, as it allowed me to get my homework done and the repair was made before I had even realized I had been there over an hour. I literally lost time and that was a wonderful experience. More

Good people I bought a car from Moore and it was a great experience. We had a small AC problem with the vehicle but the head man in charge, Jackie, quickly made s I bought a car from Moore and it was a great experience. We had a small AC problem with the vehicle but the head man in charge, Jackie, quickly made some phone calls to GM and fixed our problem. Great folks down there in Jacksonville, NC. More

Everything is always great We have bought three cars there and Luke our car salesman is excellent. Wayne the finance person is also excellent and RJ our service adviser is amazi We have bought three cars there and Luke our car salesman is excellent. Wayne the finance person is also excellent and RJ our service adviser is amazing. More

Knowledgeable, Excellence, Experience & Professional. When I walked in the Buick dealership I was greeted with a welcome n smile and was greeted by Mr. Jonni Aidoo from that moment I felt a relief that fi When I walked in the Buick dealership I was greeted with a welcome n smile and was greeted by Mr. Jonni Aidoo from that moment I felt a relief that finally I went to the right place. I didn't feel pressured in purchasing a new vehicle or trading in my Nissan because I new I was going to get a good deal and sure enough it happened. I'm very happy with my new Encore Buick and will never go to another dealer.. More

Amazing, stress free purchasing experience yet again! I had no plans to trade out of my 14 Acadia (also previously purchased from Moore) because I loved it so much, but Pam called and said they had some d I had no plans to trade out of my 14 Acadia (also previously purchased from Moore) because I loved it so much, but Pam called and said they had some deals on the 17s and asked if I was interested. I told her I would talk to someone but I really loved my car and didn't want to let it go. I was referred to Luke by a few different people and I certainly did not make his job easy. I had certain 'musts' that had to be met before I would even consider handing over my keys. He was able to get me a 17 Acadia that is identical to what I had, and at a lower monthly payment which was amazing! He was very patient with my requests and went above and beyond to get me what I asked for! I am absolutely IN LOVE with my new Acadia and couldn't be happier to have yet another stress free and fantastic experience purchasing from Moore. I never once felt pressured into purchasing something I didn't want/need and I never was made to feel like my 'musts' were outrageous and unreasonable. I also walked out feeling like I really had gotten a good deal on my new purchase, and on my trade in as well. I won't purchase a vehicle from any other dealer... even if we move out of state, it will be worth the drive back! More

Quick, Friendly Servicce Even though they are waaaaay away from home base, I always take my Buick Enclave to them for service. They have always been fast, friendly and honest. Even though they are waaaaay away from home base, I always take my Buick Enclave to them for service. They have always been fast, friendly and honest. When they are running behind, or taking longer than usual, they let you know. No problems with them to date except "where the heck is the soda machine?" More

Purchase of 2017 GMC Terrain We traded our 2014 Buick Lacrosse and our 2015 GMC Terrain for a 2017 GMC Terrain on July 27, 2017. Mr. Duncan Stephens was the Sales Professional th We traded our 2014 Buick Lacrosse and our 2015 GMC Terrain for a 2017 GMC Terrain on July 27, 2017. Mr. Duncan Stephens was the Sales Professional that we dealt with and have been dealing with for quite a few years and he is one of the best. We were very pleased and satisfied with their service, including the Owner and others there that we dealt with. More

Was almost killed when brakes they serviced totally failed Could have been killed after they failed to properly fix my brakes. After spending more than $800 to have the brake lines replaced and less than 5,00 Could have been killed after they failed to properly fix my brakes. After spending more than $800 to have the brake lines replaced and less than 5,000 miles later I had a complete, total brake failure from a burst line that they forgot to replace. Fortunately I was able to navigate around cars in front of me and through a red light to a stop. They assured me following the brake service that my brakes were in like new condition. This negligence is just not acceptable and placed me in a life threatening situation. More