
Moore Buick GMC
Jacksonville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great caring service This dealership really takes their time with their customers and personalizes the car buying experience. Joe Musulin was my salesman and he let me tes This dealership really takes their time with their customers and personalizes the car buying experience. Joe Musulin was my salesman and he let me test drive cars over the period of two days, however he dealt with my family via email and phone for over a week! He found similar vehicles to what I already had (it was totaled) and stayed within my price range. He was truly understanding of my needs and not pushy whatsoever. I HIGHLY reccomend him as well as this dealership. They really care about and take care of their customers. Thank you! More
Last Straw The paint started pealing off of the bumper of my 3 month old truck. I was told my truck would be detailed so they could check for additional paint pr The paint started pealing off of the bumper of my 3 month old truck. I was told my truck would be detailed so they could check for additional paint problems, this wasn't done because of a $2 Styrofoam skull on my grill. Although, they removed and repainted the bumper that was just inches under the skull. I was also at the dealership three times that week (only to keep renewing the rental agreement) and they could have easily asked me if they could remove the skull.... which in reality had nothing to do with detailing the rest of the truck. All of this took place after the transmission had to be replaced the second month that we owned the vehicle. I have said this before and I will say it again.... they wouldn't have treated an employee or an employee family member like this. More
My experience was good. Mr. Gerald Hines was great. My experience was very good. My husband and I have dealt with Mr. Gerald Hines, and he is great. He was very helpful and kept working wit6h my daugh My experience was very good. My husband and I have dealt with Mr. Gerald Hines, and he is great. He was very helpful and kept working wit6h my daughter-in-law and me. More
Integrity My wife and I have purchased 3 vehicles now at Moore. The paperwork part of purchasing a vehicle has been a very pleasant surprise, no games, gimmicks My wife and I have purchased 3 vehicles now at Moore. The paperwork part of purchasing a vehicle has been a very pleasant surprise, no games, gimmicks, or tricks. R.J., in Service is always ready to assist when having vehicles serviced, always done right the first time. More
Highly recommended RJ always takes care of me and my car- very professional and pleasant to wok with. With my busy schedule he is very accommodating and always delivers RJ always takes care of me and my car- very professional and pleasant to wok with. With my busy schedule he is very accommodating and always delivers my vehicle back when promised More
Quick service Kim in the service department went above and beyond to make my service quick. Waiting area is nice, free coffee, water and big TV to keep you occupied Kim in the service department went above and beyond to make my service quick. Waiting area is nice, free coffee, water and big TV to keep you occupied. More
repair not fixed Our horn was suppose to have been fixed under warrenty. After a short while it broke again. This time we paid to have it repaired and thought we shou Our horn was suppose to have been fixed under warrenty. After a short while it broke again. This time we paid to have it repaired and thought we should have not been charged but paid anyway.Brought in a 3rd time for repair and paid again. Now it is broken again. An employee called to ask about our service and if we were satisified and i told her about my problem . She said she would call me back and I never heard from her again. So now I am filling out my survey. More
On point I searched Cargurus looking for a vehicle I emailed Ryan Kephas the Internet Sales Manager and it went from there got to the dealership and met Louann I searched Cargurus looking for a vehicle I emailed Ryan Kephas the Internet Sales Manager and it went from there got to the dealership and met Louann Driver who is my Sales Consultant, showed me the vehicle I wanted and it was on outstanding sales. Met all of my expectations for this sale would buy from them again More

Loved the way they treat the people I really liked the way my sales man attended me and also the lady that really help me get my truck i would send all my fam there i would come back to I really liked the way my sales man attended me and also the lady that really help me get my truck i would send all my fam there i would come back to get my carS here More

Very courteous and extremely Helpful 😄 Never have I had such a positive experience at a car dealership as I did today. There was no pressure to buy and Drek was Amazing with showing me an Never have I had such a positive experience at a car dealership as I did today. There was no pressure to buy and Drek was Amazing with showing me any vehicle I wanted to see and test drive. I have No regrets and am Extremely satisfied with the results and will definitely recommend him and the Dealership to Others! Thank you so much I am enjoying my new Car 💜 More