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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,390 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,390 reviews
April 11, 2019
It was positive, informative, and successful My experience began with a phone call to a personal shopper who assured me the car I was inquiring about would be a available for inspection . Upon ar My experience began with a phone call to a personal shopper who assured me the car I was inquiring about would be a available for inspection . Upon arrival I met with Mike and after looking at the vehicle we were quickly on a test drive. I wanted to think about my purchase a bit, no pressure. I decided to move forward with the trade in, again I met with Mike and he took me through the process, carefully explaining every step. My thumbs up to Mike Robeson and Cameron Decker at Zeck! More
by Karen123
April 11, 2019
Great Service The service and willing ness to help pick out the right car and at an affordable price was very great and makes for an amazing atmosphere to be in. The service and willing ness to help pick out the right car and at an affordable price was very great and makes for an amazing atmosphere to be in. More
by MikeG9110
Employees Worked With
April 11, 2019
Helped my son buy his first car Cliff Henry was great with helping my son get his first car. Adam Fanning in finance did awesome and was very easy to deal with. We would recommend Cl Cliff Henry was great with helping my son get his first car. Adam Fanning in finance did awesome and was very easy to deal with. We would recommend Cliff as your sales rep anytime. Thank you Zeck More
by Mike G
April 10, 2019
Home Town Service My wife and I needed to get an updated program car. As our grandson slid on some ice and hit a pole that damaged the left fender pretty bad. Car was My wife and I needed to get an updated program car. As our grandson slid on some ice and hit a pole that damaged the left fender pretty bad. Car was 9 years old, and due to age the insurance company called it a total. So we came to home town dealer Zeck Ford, and Rick Mears helped us find a good car for our money. He did everything he could to help us out. There was no pressure. We are happy how this came out. We have received the cost of our old car from the insurance company. This is about our 6th car bought at our home town Ford dealership. More
by Visit to Ford land
April 10, 2019
Zeck Ford Sage did a great job and made the process quick and easy. Overall experience was great. Will come back for my next car. Go see Sage to get your car! Sage did a great job and made the process quick and easy. Overall experience was great. Will come back for my next car. Go see Sage to get your car! More
by Ryan33
Employees Worked With
Sage Herrera
April 09, 2019
Awesome experience! I have now bought two cars from Zeck Ford and couldn't be happier with my purchases. They have a great staff and listened to my wants and needs and di I have now bought two cars from Zeck Ford and couldn't be happier with my purchases. They have a great staff and listened to my wants and needs and did an outstanding job with everything! 5-star More
by bryan_nelson88
April 08, 2019
Excellent buying experience. Kyle was knowledgably and worked with us through the entire process. Kyle understood our automobile requirements and worked to find and fulfill them, Kyle was knowledgably and worked with us through the entire process. Kyle understood our automobile requirements and worked to find and fulfill them, without being pushy. More
by RayOster
Employees Worked With
Karlee Coffer, Kyle Chmidling
April 08, 2019
Not a Happy Customer I looked for a long time for the right car. I went with this dealer because I live in Leavenworth County. After finding the car that was the right Mak I looked for a long time for the right car. I went with this dealer because I live in Leavenworth County. After finding the car that was the right Make, Color and i set up my appointment. explained time is very important. Got in and out in 2 hours. The spoiler was off the back at the time, they said they were replacing a light. ok. It was the SUV I wanted. it would take a little time to get it ready. There was also a mark on the head liner i told the Salesman about, no worries, we will make sure it is all clean. it has not been detailed.. any little thing will be taken care of. I waited a week to get it.. after being told the part was broke, a part had to be ordered and then painted. Friday the 29 after several text that am, it was not going to be ready, then at 3:00 i get a call, its ready.. I explained all along that I had plans and needed to know when i would be able to get it. My son had just got back in town, i told them i would be there at 10:00 Saturday am. I was and got in my new car snowing and raining.. I am getting ready and left the lot and I see the head liner was not cleaned. ( not happy) my husband asked if I wanted to take it back and go through all of that..( Parked it in the garage where she sit all weekend. )No.. drove it to work Monday, Parked it the garage. Tuesday am i get in to go to work and the display comes back with Back up camera not working see your dealer. I called them, and let them know .. i take it back into the dealer. I get the run around for several days of the same story, they have not had a chance to figure it out. This goes no.. after a couple of days i as the sales man what about cleaning the head liner? no we don't do that until the last. again not happy, while it is sitting there having nothing done to it.. it could have been done.. he's response, it will only take 20 min,. i said well you told me before it would be done and it and did not get done. That was late 3rd. he said he would call me back and let me know the shop did not close until 6. i got a text at 5:30 he was off on the 7th. I request his managers name and number. I waited until 1:30-2:00 on the 7th and called the manager. I was told they could not get it to do it. I asked if had been cleaned? no not yet. I explained i wanted my car. I would be there at 3:30 to get it. ( its only going to take 20 min. to do it.. I get there, see the manager and get my car. Drive to work Friday. I meet my Mother in law and sister in law at 3:30 and I am sitting at a table talking and the dealer calls. she said Karen this is XXXXXX with Danny Zeck i just wanted to call and give you an up date, they have not seen your car yet, but it is not ready they are going to send it back and have it detailed. I asked her really, How is this possible? I have had my car for 24 hours. I am amazed they have become so unorganized .. I had bought several cars from them and They have just got too big and do not know what one department from the next are doing. I am not happy customer and I am all about the customer service piece. Sorry but Danny Zeck Ford has missed the mark here.. I don't think I will ever be back to buy another one. PS after being parked all weekend in the garage. I drive to work today and find a nail in my front tire that looks like it has been there for a while with the head off of it.. omg.. are you kidding me? More
by Seymourkk
Employees Worked With
April 08, 2019
Excellent service. What an excellent shopping experience. Everyone was friendly and professional, and reflected their relaxed environment onto the customers. Nino Willia What an excellent shopping experience. Everyone was friendly and professional, and reflected their relaxed environment onto the customers. Nino Williams was outstanding. He was prepared, informed, and did everything he could to make me a happy customer. I will definitely be shopping with them again in the future. More
by jpln45
April 08, 2019
They helped get me the car I wanted It was crowded, but they managed to help everyone with their needs. Scheduling an appointment is definitely the best route to take. They didn’t try to It was crowded, but they managed to help everyone with their needs. Scheduling an appointment is definitely the best route to take. They didn’t try to force you to buy a car and they made sure to get me the right car More
by Zachtay
Employees Worked With
Corey Leintz, Payton Meek
