Cameron Decker
Cameron Decker at Morris Smith Ford of Leavenworth

Cameron Decker

Sales Consultant

Morris Smith Ford of Leavenworth

4501 South 4th Street
Leavenworth, KS 66048

4.6
479 Reviews
4.6

479 Reviews

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479 Reviews of Cameron Decker

October 29, 2024

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Employee Rating

This dealership and their service department is a joke. We brought our Explorer in that we had originally purchased here for multiple recalls and some other basic services in mid July. One of the recalls w More

by sbrown.mne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

Morris Smith Ford of Leavenworth responded

sbrown, we are sorry to hear that you had a poor experience with our dealership. We completely understand your frustration as it relates to the recall for the A-Pillar on your vehicle, but please keep in mind that we are not the engineers who design the vehicle nor the plant who builds them. We are simply the dealer who do our best to take care of customers such as yourself. As you stated in your post, you were told by the dealership that 90% of the time the trim piece will break when removing it for this recall, however you made the decision to move forward with the recall anyway. While it is obviously unfortunate that Ford Motor Company has a national back order on parts (please remember, we don`t build them) we are happy to hear that you were told up front about the potential issues you might have with moving forward with the recall on your Explorer. With that said, we can understand your frustration with Ford Motor Company for not being able to manufacturer the trim pieces as quickly as you would like. We are unsure what you are referring to when you mention that your vehicle was "lost". While we do have a large lot of almost 15 acres and hundreds of vehicles on the ground, vehicles don`t get "lost", especially not several times. We would think if a vehicle was "lost" as you described, both the customer and the dealership would want to call the police to report the vehicle as stolen. However, from your post, that does not appear to be the case. As mentioned, we are sorry to hear that you had issues with the vehicle that you purchased from a different dealership, Zeck, however as we arent the manufacturer, we cant control what recalls come out and when parts become available. However, Morris Smith Ford of Leavenworth will always do what we can to help the customer and make the experience as enjoyable as possible under the circumstances.

Oct 29, 2024

sbrown.mne responded

Service manager Brian calling me now being pissy about the review. Wants me to take it down. Won’t happen until situation resolved, and that’s a maybe.

February 19, 2024

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Great experience with Zeck Ford. Straight forward process, respectful of your time, and answered any and all questions! More

by madi.anders.13
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Recommend Dealer
Yes

Other Employees Tagged: Steve Courter

January 31, 2024

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Jayden Brower was so helpful in helping me find a car that fit my needs! More

by ruckeralyssa30
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nino Williams, Jayden Brower

November 18, 2023

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Courteous, caring, interested in their customer. Makes it easy to buy a car! Will definitely recommend to friends and family. More

by gravoisgal2003
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Courter, Cliff Henry

September 03, 2023

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Jayden Brower is the man! He helped us get our new ride! We love it! Thanks again Zeck Ford. More

by Welchans
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Recommend Dealer
Yes

September 02, 2023

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Great experience. Cole & Cam were terrific to work with. Quick and efficient. Would definitely buy here again. More

by caseydeb56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Nava, Cole Tillotson

April 01, 2023

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This is my 2nd car purchased from Zeck. Zeck is a 40 minute drive from my residence. Literally, there are dozens of auto dealerships between my residence and Leavenworth. I will consider Z More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Thorsen, Front dest receptionist

Apr 03, 2023

Morris Smith Ford of Leavenworth responded

Hi Michael, Thank you so much for your 5 stars we really appreciate it! We are so happy to hear you enjoyed your car buying experience with us on your last visit. We hope to see you again soon. Have a great day!

March 22, 2023

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When you stop in to look, they do not jump on you like a duck on a June Bug, they give you room to move. When you walk in and are ready to talk, they are ready and willing. Prices seem fair. Hunter will ans More

by dehill6262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Martin

Mar 24, 2023

Morris Smith Ford of Leavenworth responded

Hi dehill6262, Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Hunter and we are so happy to hear you enjoyed your experience with us on your last visit. We hope to see you again soon. Have a great day!

March 20, 2023

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Employee Rating

First and last Zeck purchase. Their website showed the vehicle had 600 miles, actual was 6,000. I had already assumed it was a former courtesy vehicle given the price and would More

by Justin.crouch7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Nava, Cole Tillotson

Mar 27, 2023

Morris Smith Ford of Leavenworth responded

Hi Justin, Thank you for your feedback. We are so sorry to hear that you were unhappy with your experience with us and would love to learn more about this situation. Please reach out to Nino Williams at nwilliams@zeckauto.com or Whitney Pakenham at wpakenham@zeckauto.com so we can learn more.

March 05, 2023

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Employee Rating

My husband and I were just looking at SUV’s with no real agenda. We talked with Chase and he was very professional. We test drove a Ford Edge and it was great. Chase made the buying process easy and simple More

by lwhisler07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase McDaniel

Mar 06, 2023

Morris Smith Ford of Leavenworth responded

Hi lwhisler07, Thank you so much for your 5 stars we really appreciate it! Thank you very much for your kind words about Chase and Cam and we are so happy to hear they could make your experience with us great! We hope to see you again soon. Have a great day!

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