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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,389 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,389 reviews
March 14, 2019
Reliable Very pleasant experience for a first time car buyer! My salesman was very helpful and put my nerves at ease. Communicated with both my dad and I very Very pleasant experience for a first time car buyer! My salesman was very helpful and put my nerves at ease. Communicated with both my dad and I very professionally and friendly. More
by rhale
Employees Worked With
Brandon Abernathy, Louis Scrivo
March 14, 2019
No nonsense dealer This dealer is no haggle, no game playing dealer. They tell you up front that the advertised price is the price with an added $495.00 administration f This dealer is no haggle, no game playing dealer. They tell you up front that the advertised price is the price with an added $495.00 administration fee.I was also told up front, by my salesman, that the sales people were not paid commissions. This made the buying experience very causal and comfortable with no pressure. I would have given a five star review, however I felt a little cheated after leaving the finance managers office. While in the office, to sign the loan documents, I was presented with a chart offering add on services. Services such as extended warranty etc. The finance manager told me up front that these were options with no obligation to buy. I told him that I was not interested in any of them because with my past experience they never paid off. He then told me that one of the items that he always recommends, even to his family members, is gap insurance. I was unfamiliar with gap insurance. He explained to me that it is to cover your loan in case of a total lose in an accident. That most insurance companies only value the auto for what it is worth, not taking into account the loan balance. I told him that this made sense but could I think about it for a few days. He told me no, that it would need to be purchased right now or other wise it would not be available. I agreed to purchase the gap insurance, so it was added to the loan. The cost about $550.00 before figuring in interest over 60 months. After getting home and doing some research, I discovered that I could have added a gap provision to my State Farm policy at substantially less cost. My bad, I learned a lesson, always do your home work in knowing what add-ons a dealer will through at you. Other than that a good experience. Nino Williams is a very knowledgeable and courteous salesman. More
by jdk1960
March 14, 2019
Stress free, and easy. Mike made the process as smooth as possible. This used car purchase was our second from Zeck and it was just as easy as our first. Mike did a great Mike made the process as smooth as possible. This used car purchase was our second from Zeck and it was just as easy as our first. Mike did a great job and their finance guy, Jerahmiah Bland, was very knowledgable and made the process stress free and easy. More
by Reevo
Employees Worked With
March 14, 2019
Mike at Zeck Ford Mike was very helpful. He answered all my questions and immediately looked up anything he didn't know offhand. The dealers were professional, welcomin Mike was very helpful. He answered all my questions and immediately looked up anything he didn't know offhand. The dealers were professional, welcoming, and informative. I am very satisfied. More
by csmitty1218
Employees Worked With
March 13, 2019
Great experience Sage is very helpful and friendly! I am extremely happy that I came to Zeck Ford and Sage was upfront and straight forward about everything. Sage is very helpful and friendly! I am extremely happy that I came to Zeck Ford and Sage was upfront and straight forward about everything. More
by TerranN
Employees Worked With
Sage Herrera
March 13, 2019
Quality friendly service Fran Weis is an excellent salesperson, very knowledgeable with amazing customer service. He was always available to answer questions has new listings Fran Weis is an excellent salesperson, very knowledgeable with amazing customer service. He was always available to answer questions has new listings showed that I was interested in until I found the right one. More
by Keri140
Employees Worked With
Fran Weis
March 13, 2019
Our experience at Zeck Ford. We were treated well, received a fair deal, and the sales staff, Cole and Nick, were fantastic. I would give this dealership a five-star rating excep We were treated well, received a fair deal, and the sales staff, Cole and Nick, were fantastic. I would give this dealership a five-star rating except for the long wait to complete the paperwork with the finance manager (we waited about an hour and a half.) Overall we are pleased with our purchase and the way we were treated. More
by rittercmax
March 13, 2019
Great first time buyer, experience. Super friendly staff. Mike Amaral and Jeff Bowen were the best! They were very informative and patient, with me and all my questions. Best experience Super friendly staff. Mike Amaral and Jeff Bowen were the best! They were very informative and patient, with me and all my questions. Best experience ever. More
by Shoni Pooh Johnson
March 13, 2019
They Don't Care About Safety I originally left 5 stars but after my experience recently I'll never get another car from this place. They only care about turning cars. Their "so ca I originally left 5 stars but after my experience recently I'll never get another car from this place. They only care about turning cars. Their "so called" 120 point inspection obviously wasn't performed on my car. Because had they actually looked at the car, they would have noticed that the tires on it were 2 sizes too big. For the first 6 months I had my car, I had constantly heard something under my fender, and I would look and nothing would be there. I took my car into their shop for an oil change and to get the tires checked, and even then they didn't notice. It wasn't until I took my car to a different place that they pointed it out. They told me they were surprised my tires didn't tear up my car. As someone who knows nothing about cars, an unassuming person would expect to get a safe vehicle from a reputable dealership. Guess not. I'll never come back. Not even for an oil change. 6 months into owning the car and I had to drop $820 on a set of 4 new tires. More
by Holly
Employees Worked With
Unknown
March 12, 2019
Wonderful experience ! Cliff is thorough, informative, pleasant and personable. We are repeat customers because of him. He makes the car buying process fun and takes all of Cliff is thorough, informative, pleasant and personable. We are repeat customers because of him. He makes the car buying process fun and takes all of the anxiety out of the experience. 10 Stars! More
by templeconnery
Employees Worked With
