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Morris Smith Ford of Leavenworth
Leavenworth, KS
9,389 Reviews
Our Dealership Mission Statement:
The success of our company begins and ends with employee and customer satisfaction. We are dedicated to treating all co-workers and customers with courtesy and respect. We will maintain leadership in our profession with knowledge, enthusiasm, integrity and team work.
The above Mission Statement is very true of our dealership; the employees of Morris Smith Ford of Leavenworth are always here to lend a helping hand and go that extra mile for an extra smile! We want every customer to leave not only happy about the vehicle they purchased but also about the great car buying experience they had.
Here at Morris Smith Ford in Leavenworth, KS we not only believe in treating every customer special, we practice it as well. Our goal here is to make you feel comfortable while you are purchasing your New or Pre-Owned vehicle. For years, having to go purchase a vehicle has been a somewhat dreadful experience at many different dealerships all across the country; however, right here in Leavenworth, KS at Morris Smith Ford of Leavenworth we believe in making the car buying experience as easy & enjoyable as possible. We want to make sure the vehicle you purchase is the right vehicle for you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 9,389 reviews
November 28, 2017
Thank you Everyone was very friendly , answered any question we had, very pleased. I would recommend others to get a car here, and drove from Webb city MO to bu Everyone was very friendly , answered any question we had, very pleased. I would recommend others to get a car here, and drove from Webb city MO to buy my truck More
by Charles42
Employees Worked With
November 28, 2017
Fast Service Didn't spend much time in dealership or doing paperwork - Rick Mears was helpful and knowledgeable and quick! Getting through finance office was a bre Didn't spend much time in dealership or doing paperwork - Rick Mears was helpful and knowledgeable and quick! Getting through finance office was a breeze and my car was ready in no time at all. Would return! More
by AmberB
Employees Worked With
Whitney Lozenski, Rick Mears
November 28, 2017
They fall short So let me say that the experience started strong, they were eager to assist and get me in a car, but when the financing became difficult, they were st So let me say that the experience started strong, they were eager to assist and get me in a car, but when the financing became difficult, they were still persistent. Finally found me a "great" car, but upon test drive, I fell in love, only to have a few issues that I wanted addressed. I was promised those would be fixed after purchase. It took three sets of finance papers, yet no one can really explain why. Two service trips and a hot mess later, and I finally have my car and the title. Their follow through falls short. Once they have signed papers and the car is out of their hands, they really are checked out and don't seem to car. For example, upon getting my car back from service the first time, my car was making more awful noises than when I took it in the first time. I called in and was told that since my car was still under warranty from Kia, that it would be better to take it to Kia, and they expenses would be paid for repairs. After a few days passed, I called Kia to see what the progress was since I had not heard anything from Zeck. Kia informed me that they didn't even have my car and the appointment was missed with no communication from the dealer. This was a huge let down... When you are told something, you expect that to be the solution until told otherwise. I was told one thing, and another thing was being done. I feel like they have done nothing by lie and fabricate stories to make me feel better. Needless to say, I would not recommend. I have title in hand and a hopefully fully fixed car, so I make plans to move my future needs to a dealership who can follow through and not just sell. Customer service is crucial, and they have missed the mark. More
by SJS21
November 27, 2017
What I wanted I was on the hunt for a loaded ride with sex appeal. One week later I drove off the lot with exactly what I was looking for!!! It was all that I visi I was on the hunt for a loaded ride with sex appeal. One week later I drove off the lot with exactly what I was looking for!!! It was all that I visioned it to be with the price to match!!! Shout out to JD and Marco!! Thanks guys!!! More
by mkzZ17
Employees Worked With
Marco Rodriguez, Jacob Davis
November 27, 2017
My new car! I knew what I wanted and Josh Stillian was able to get me that car and out in a lot less time than I would have ever thought was possible. Great servi I knew what I wanted and Josh Stillian was able to get me that car and out in a lot less time than I would have ever thought was possible. Great service and I even got free coffee! More
by Hoppert84
Employees Worked With
Josh Stillian
November 27, 2017
Zeck Ford for the best deal! This was my third time working with Zeck Ford for buying an automobile. Very courteous, friendly and patient sales people. Always helpful with answe This was my third time working with Zeck Ford for buying an automobile. Very courteous, friendly and patient sales people. Always helpful with answers to my questions. This time the purchase was for myself, Ford Escape, love it and feel very secure in driving it. Thanks to Dustin Deason for his help and patience till we found the right vehicle for me. Thank you to all Zeck people for making me come back for another buying spree! Joyce Conn More
by Joyceconn
Employees Worked With
Ryan Banks!, Dustin Deason
November 26, 2017
Wonderful Dealership and Staff! Steve was great to work with on our trade in and buying our used vehicle. He wanted to make sure we left happy and we did! Steve was great to work with on our trade in and buying our used vehicle. He wanted to make sure we left happy and we did! More
by Awirth
November 26, 2017
Very good car buying experience Busy dealership with a good vibe Cliff was knowledgeable, helpful with test driving, determining trade values and didn't waste our time. Steve and M Busy dealership with a good vibe Cliff was knowledgeable, helpful with test driving, determining trade values and didn't waste our time. Steve and Mike, in Finance, ready with paperwork at appointment time. Jeep was clean and ready to More
by Russ Johnson
Employees Worked With
Other Employees :
Mike Gardner - Finance, Jace Grabouski, Michael Plourde
November 24, 2017
No pressure buying Jermaine was the man. Very helpful and enjoyable to work with. Overall a great car buying experience. Tons of inventory and very competitive pricing. Jermaine was the man. Very helpful and enjoyable to work with. Overall a great car buying experience. Tons of inventory and very competitive pricing. Would recommend More
by Nothanks
Employees Worked With
Jermaine Sellars
November 24, 2017
Excellent expedient processing Jermaine Sellars was my Salesman and he explained Everything clearly and he left No questions unanswered. Jermaine covered every aspect concerning the Jermaine Sellars was my Salesman and he explained Everything clearly and he left No questions unanswered. Jermaine covered every aspect concerning the vehicle I purchased and was Honest throughout my buying experience. Excellent customer service and very well organized with the paperwork, leaving nothing to question. I will refer him, to anyone I know, that is looking to purchase a vehicle. More
by Rob
Employees Worked With
Jermaine Sellars, Michael Plourde
