Motor Mile Ford
Christiansburg, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Ford F 150 In and out the same day. Was. It does of work needed before proceeding. Found and repaired an unoticed brake problem. Price was very reasonable. In and out the same day. Was. It does of work needed before proceeding. Found and repaired an unoticed brake problem. Price was very reasonable. More
Randy Marshall is the best!! Randy is knowledgeable, friendly and didn't stop until he found the truck I wanted. this is the second truck I have bought from Randy because he makes Randy is knowledgeable, friendly and didn't stop until he found the truck I wanted. this is the second truck I have bought from Randy because he makes buying so simple. More
They lie to their customers about vehicle condition I talked extensively to 2 of their salespeople about a vehicle I was interested in. I live 220 miles from the dealership and asked both of them exten I talked extensively to 2 of their salespeople about a vehicle I was interested in. I live 220 miles from the dealership and asked both of them extensively about the condition of the car so I would not have any surprises if I drived all the way there. I went through the financing step and got pre-approved and they promised me an agreed upon amount for my trade. When we got there the vehicle had many issues that were not disclosed to me. Seats were damaged, back bumper had gouges in it, one of the wheels was damaged and lots of chips in the paint. Both these sales people told me over the phone there was nothing wrong with the vehicle and that it was in excellent shape. They lied!!!! They also were charging me an extra $500 to certify the car but when I checked the vehicle thoroughly I find the windshield wipers were bad (suppose to be replaced when it goes through certification) so I doubt they did what they were suppose to. This fraud I will talk to Ford about as well. Talked to general manager because I was very upset and he told me I had a right to be upset and that he would make it right. Unfortunately they did nothing except they offered me a tank of gas for my trouble. I never take the time to leave reviews but this was so blatant how they misled me just to get me out there, I had to do something. Me and my family wasted 9 1/2 hours which is not right. I will be complaining to Ford motor company and anwhere else I can find to file a complaint. More
Great sales staff Roger is a great salesmen, I have worked with him on two vehicles so far from Shelor's and from start to finish he is very much on top of things and I Roger is a great salesmen, I have worked with him on two vehicles so far from Shelor's and from start to finish he is very much on top of things and I will use him again for any of my vehicle needs. More
Excellent Quick-Lube service (and Salesman who sold us the v The Technician, Taylor, who greeted me when I brought my Expedition in for Oil change, was super nice. My sister-in-law picked me up and we went for The Technician, Taylor, who greeted me when I brought my Expedition in for Oil change, was super nice. My sister-in-law picked me up and we went for lunch. Taylor called me just as we finished and said my vehicle was ready. He met me at the cashier's desk and explained everything to me. Just super nice technician. In fact, there has never been a technician at Shelor Motor Mile Super-Lube who has not been extra nice. Randy Marshall, salesman, has sold us several vehicles from Shelor Motor Mile, the last three being Ford Expeditions. Randy has always been the perfect person to deal with - explains everything to us with a wonderful smile! Thank You, Randy! Shirley & Doug Phillips More
Great Salesman, great experience Thank you Joe for working with us on our new truck purchase! You were very thorough to go over every detail of our new truck and Shelor's services. Thank you Joe for working with us on our new truck purchase! You were very thorough to go over every detail of our new truck and Shelor's services. More
will not go anywhere else great service dept - easy in easy out - Eric Adams has always been easy to schedule with and takes care of problems quickly - this dealership is easy great service dept - easy in easy out - Eric Adams has always been easy to schedule with and takes care of problems quickly - this dealership is easy to work with in all depts More
New 2014 Ford F 150 Lariat Chad Luther is one of the best salesmen , I have ever dealt with, He went out of his way to get me what I wanted , When it comes time to buy another I Chad Luther is one of the best salesmen , I have ever dealt with, He went out of his way to get me what I wanted , When it comes time to buy another I will look Chad up .Motor Mile hang onto this guy he is a real asset to your company More
the reason i keep coming back great people, great price, great products. I have worked with Dwayne many times before and always been treated great, we got help this time also from great people, great price, great products. I have worked with Dwayne many times before and always been treated great, we got help this time also from joe and had a really good experience More
great service,no problems ERIC ADAMS-FORD SERVICE MANAGER HAS ALWAYS TREATED ME FAIR, HE HELPED ME GET SET UP WITH CHEVY SER. MANAGER WHEN I WAS HAVING ALTERNATOR PROBLEMS ON ERIC ADAMS-FORD SERVICE MANAGER HAS ALWAYS TREATED ME FAIR, HE HELPED ME GET SET UP WITH CHEVY SER. MANAGER WHEN I WAS HAVING ALTERNATOR PROBLEMS ON MY 02 CORVETTE More