Motor Mile Subaru
Christiansburg, VA
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I am always on a tight schedule. Brian Lawless gets me in and back on the road. His Service Level is Extraordinary. I wait in lounge and Brian communicates to me during the Service. in and back on the road. His Service Level is Extraordinary. I wait in lounge and Brian communicates to me during the Service. More
The service team kept me informed about the service and even recognized that I had enough credits for a free oil change. Plus, customer service was very friendly and fast. even recognized that I had enough credits for a free oil change. Plus, customer service was very friendly and fast. More
Service Dept. at Motor Mile Subaru is always responsive, helpful, efficient, professional when my Outback needs, or is due, servicing/unexpected repair. The service representatives are quite cooperative w helpful, efficient, professional when my Outback needs, or is due, servicing/unexpected repair. The service representatives are quite cooperative when trying to "jiggle" customer's working schedules with Motor Mile's service schedules. More
Brian Lawless has been my contact at Shelor's for many years, although routine maint and breakdowns are never money you want to spend. Brian always make sure we leave happy and that the work was to our sa years, although routine maint and breakdowns are never money you want to spend. Brian always make sure we leave happy and that the work was to our satisfaction. It is Employees such as Brian that make Shelor's look good. More
I always receive great and timely service at Shelor Motor Mile Subaru. They let me know how long the wait will be and are fairly accurate with the estimate. Mile Subaru. They let me know how long the wait will be and are fairly accurate with the estimate. More
Quick, efficient and friendly service every time. Always a pleasure to work with Brian Lawless. He has taken good care of my Subaru service needs since 2015. a pleasure to work with Brian Lawless. He has taken good care of my Subaru service needs since 2015. More
A wonderful purchasing experience! From the first Internet contact, to the test drive and meeting our sales consultant, to the review of the car with our delivery specialist we had an excellent exper Internet contact, to the test drive and meeting our sales consultant, to the review of the car with our delivery specialist we had an excellent experience. And the dealership is absolutely, spotlessly clean! More
13 years ago we had a bad experience at the used car center, and we never returned...until now! We visited Jay at the Subaru building because our local dealer didn't have any Ascents in stock. After lis center, and we never returned...until now! We visited Jay at the Subaru building because our local dealer didn't have any Ascents in stock. After listening to our actual needs, and seeing one on the lot, he showed us the 2021 Touring Forester, and it is PERFECT for our needs. Our situation was a little unique, but everyone went above and beyond and never had any pressure -- I expect our Subaru's will be coming from Jay at Shelor from now on! More
Exemplary service at Shelor in getting my 2020 Forester's state inspection completed on 5/24/21. Brian was extremely helpful in directing me to the Parts Dept to get my questions answered about adding some state inspection completed on 5/24/21. Brian was extremely helpful in directing me to the Parts Dept to get my questions answered about adding some roof rails to the car soon. Glad I bought my car at this dealership. More