Motor Werks INFINITI

New car purchase Everyone was great. Salesman, manager, finance manager all made purchasing my new car a pleasure. However getting out the door was problematic. My sug Everyone was great. Salesman, manager, finance manager all made purchasing my new car a pleasure. However getting out the door was problematic. My suggestion for a smoother transition would be to have people dedicated to new car delivery instead of relying on your sales people to put on license plates and explain the technological aspects of today's new cars. More

Great prices, excellent staff, easy transaction This is the second car that I have purchased from the Motorwerks family in the last year. I find their advertised pricing to be the best in the area w This is the second car that I have purchased from the Motorwerks family in the last year. I find their advertised pricing to be the best in the area when it comes to luxury cars. Their staff is courteous, well trained, knowledgeable, and pleasant to deal with. There is no pressure involved but if there is a deal to be had they will work with you to get there. Gone are the days of blowing a whole day dealing with a sales person and getting double-teamed by managers...I was in and out from start to finish in 2.5 hours. Damian is a really good salesperson that I recommend highly. More

Great experience Had a great experience from beginning to end. Our sales consultant (Atanas Petrov) was very helpful and knowledgeable. Was a pleasure doing business w Had a great experience from beginning to end. Our sales consultant (Atanas Petrov) was very helpful and knowledgeable. Was a pleasure doing business with him and I would return for future transactions. Thanks Atanas for a great experience!!! More

Just the way it should be Traveled from the Twin Cities to buy a new 2016 Q50 (there were not any locally) Did the deal over the phone & internet & it was very simple. Car was Traveled from the Twin Cities to buy a new 2016 Q50 (there were not any locally) Did the deal over the phone & internet & it was very simple. Car was as advertized & hassle free. (much better than dealing with the local dealers here) More

Wonderful experience We were just starting our car buying journey, no intention of buying a car that day. Mark brought us to his office to see what we were looking for and We were just starting our car buying journey, no intention of buying a car that day. Mark brought us to his office to see what we were looking for and while my husband carried the conversation Mark could tell I didn't look well. I was having a total internal panic attack because of all the bad experiences I've had in the past with buying cars. He quickly calmed me down and assured me there was no pressure and that I was just testing driving some cars today. He got me a water and got me into my dream car. He 'protected' the keys from other potential buyers while we went back home to get my trade in (again because I had no intention of buying a car that day). We've bought atleast four cars in the last five years, this was by far the best experience. There was no pushy sales tactics, just a sweet man trying to help people find the right car for them. Thank you Mark! And thank you motorwerks! More

Lease exchange The process of getting into a new lease was seamless. Everyone was such a pleasure to work with. Thank you again for the awesome customer service. The process of getting into a new lease was seamless. Everyone was such a pleasure to work with. Thank you again for the awesome customer service. More

Professional Very professional. Respected our time and made sure everything was done thoroughly. Very low pressure and went out of the way to make the deal happen. Very professional. Respected our time and made sure everything was done thoroughly. Very low pressure and went out of the way to make the deal happen. More

No pressure purchase As a single women purchasing a car I truly felt I was treated fairly and received a great deal. I never felt pressure to purchase the vehicle or addit As a single women purchasing a car I truly felt I was treated fairly and received a great deal. I never felt pressure to purchase the vehicle or additional services. The process went smoothly and I left the dealership knowing every person I came in to contact with had their customers best interest at heart. More

The Way Business Should Be Done Tony Guzman and Alex Blaul were great to work with. It shows that they really care and listen to their customers. Thanks for making it a pleasant ex Tony Guzman and Alex Blaul were great to work with. It shows that they really care and listen to their customers. Thanks for making it a pleasant experience. More

An absolute pleasure to work with Living in Colorado usually would prohibit me from working with a dealership in Illinois but after researching the dealership and reaching out to them Living in Colorado usually would prohibit me from working with a dealership in Illinois but after researching the dealership and reaching out to them on a CPOd Infiniti I understood why they have such a great rating. John was wonderful to work with to negotiate the purchase of our vehicle (best price in the nation by the way) and went the extra mile to help ensure transportation of our new vehicle went as smooth as possible despite the dealership no longer having any obligation to do so. Tony also picked up the phone to call me personally to make sure we had everything in order and to help put my mind at easy buying a car sight unseen. Then came the finance office, Derek must be the nicest, most easy going finance guy we've ever worked with and this is from someone who has purchased 20+ cars over the years working with countless dealerships and even worked at a dealership before. We will definitely be looking here first the next time we are ready to buy another vehicle! Thank you everyone for your professionalism, your attention to detail and willingness to go the extra mile for an out of state sale! More