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MotorWorld Acura - Service Center

Wilkes-Barre, PA

3.9
52 Reviews

52 Reviews of MotorWorld Acura - Service Center

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December 03, 2021

Just wanted to thank the Acura Service Department for the excellent repair on my new RDX. They were very prompt and professional. Very thorough. More

by hardhum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know any of their names
Dec 06, 2021 -

MotorWorld Acura responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Thank you for your support! We're happy we could help. Our team is available should you require any extra help. Have a great day!

May 06, 2021

Craig is wonderful! Very friendly, hears every detail, and knows his stuff! He made fixing a crazy issue a breeze! Continually the best service by far! More

by sydneyshelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
May 07, 2021 -

MotorWorld Acura responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2021

Craig Wilson, as always, does an excellent job in responding back to me and scheduling any service I would need on my Acura MDX. Craig is very professional, courteous and goes above and beyond to ma More

by DaveK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
Mar 01, 2021 -

MotorWorld Acura responded

Hi Davek, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2021

Craig definitely did a great job when I brought my Acura in for service. He gave me updates as the process was going on. I will definitely work with him again. Janice More

by jb01a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
Jan 05, 2021 -

MotorWorld Acura responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

September 16, 2020

BEST CAR BUYING EXPERIENCE EVER!!!! COREY GRAHAM IS THE MOST PROFESSIONAL SALES PERSON I EVER DEALT WITH. GIVE HIM 5 STARS!!!THANK YOU!!! PAM TITO More

by stevepam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COREY GRAHAM
Sep 16, 2020 -

MotorWorld Acura responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Thanks for taking the time to leave a review. Have a wonderful day!

August 28, 2020

Extremely well educated about factory repair options, did not skate around honesty for repair prices. I have never been so welcomed into a service department, was offered a rental and complementary water whi More

by Nranella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
Aug 30, 2020 -

MotorWorld Acura responded

Nranella, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

May 21, 2020

Craig was excellent and efficient with service on my 2019 CRV. Work was done quickly and in the right way. Happy to pay for the services and to continue dealing with Craig. More

by Robd416
Recommend Dealer
Yes
Employees Worked With
Craig Wilson
May 25, 2020 -

MotorWorld Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2020

General Maintanence Chester (Adviser) great job and thank you. He picked up on my inspection being due soon and that will save me an additional visit. Polite and respectf More

by cwroberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester
Apr 05, 2020 -

MotorWorld Acura responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Acura!

January 15, 2020

auto armor problem,water spotting melissa in honda service is excellent,buffed section of vehicle to see if spots return,they are going to re-apply the auto armor.also she also got me More

by jonesarthur1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa honda service dept,justin pugliese sales
Jan 16, 2020 -

MotorWorld Acura responded

Jonesarthur, thank you for your kind review; we are happy to pass along your comments to Melissa at MotorWorld Acura! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 29, 2019

Top Notch Service! Stopped in for my Acura to be serviced. Chester waited on my husband and I as we arrived for our scheduled appointment. He kept us updated as we wai More

by AMR52215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chester Alvarez, Craig Wilson
Jan 05, 2020 -

MotorWorld Acura responded

Thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Acura!

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