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Motorworld Hyundai

Wilkes-Barre, PA

4.5
509 Reviews
Offering Pennsylvania drivers an extensive selection of new Hyundai models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 509 reviews

April 16, 2022

Lisa truly is the best Agent in town! !! She took time even after the building closed to show us things about the vehicle now that's good customer service!! Very informative, very kind, ve More

by brianholton3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Klimaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Motorworld Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Hyundai. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2022

josh husted was our sales person ,he was great ,very informed of the product and service . very helpful with the entire experience .it was a pleasure to do business with him. i will be seeing him for m More

by james_hall3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Husted
Mar 30, 2022 -

Motorworld Hyundai responded

Hi James, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2022

I had a great first impression, was loving my experience and even boasted to a few friends about my experience. Unfortunately, that is where my positive experience ends. My car was not yet on the lot and wa More

by aroseman
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Corey Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Coslett
Mar 25, 2022 -

Motorworld Hyundai responded

We appreciate your feedback about MotorWorld Hyundai and take every review seriously. We understand your frustration regarding the chip on your hood. As discussed, this is not something that would be covered by warranty. The chip is something you will need to report to your insurance company. Should you have any further questions or concerns, please contact our Sales Manager, Dan Coslett, at 570.820.6871. Thank you.

Mar 25, 2022 -

aroseman responded

Hi! Thanks for responding on here. The chip on the hood was never discussed, that is the issue. Thanks for the info about the insurance company! I'll still likely need the sales rep to speak with auto regarding it, as I would like it fixed. Thanks so much!

Mar 25, 2022 -

aroseman responded

Also, I found this regarding the paint warranty. If you have an issue with your paint, the first thing you’ll need to do is gather your basic information which will help you get your Hyundai fixed. You will need: Your name and address Your vehicle’s model and year Your date of purchase Your VIN (17 digit number found on the driver’s side dashboard) Your current mileage The dealership you bought the car from and service it at A brief description of what’s going wrong with your paint. Once you have all of your information gathered, head over to your local Hyundai dealership. There, they will look at your car and assess your claim. If you have less than 3 years / 36,000 miles on your car, expect your paint to be covered. Again, a simple response from the sales/ manager to discuss this would be so greatly appreciated!

March 21, 2022

Excellent experience. Josh was top notch first class salesperson.Josh stated that he would keep me updated on the status of the vehicle arrival and he did. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Husted
Mar 23, 2022 -

Motorworld Hyundai responded

Hi Todd, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

March 16, 2022

Kaylee Griffith should not be selling any kind of car. She ruined my whole experience at Motorworld. The Certified Preowned Veloster I bought is the fourth car I have bought from Motorworld. I do not thin More

by greshnickel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A, Dan Coslett
Mar 18, 2022 -

Motorworld Hyundai responded

Mr. Gresh, we appreciate your feedback about MotorWorld Hyundai and take every review seriously. Our Assistant Sales Manager, Dan Daly, recently tried to contact you regarding your experience. At your earliest convenience, please contact Dan at 570.820.6871 or Ddaly@MotorWorldGroup.com. Thank you.

March 13, 2022

He was a great salesman. Love my car. Will definitely go back to him in the future More

by Thorobreadray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Husted
Mar 16, 2022 -

Motorworld Hyundai responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

February 25, 2022

My experience was excellent. My Salesperson Lisa was excellent and very knowledgeable. Very happy with my purchase. More

by Shaybella804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Klimaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wisneskie
Feb 27, 2022 -

Motorworld Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at MotorWorld Hyundai. We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2022

very professional and informative. The inventory just did not offer a comparison opportunity for observation or driving. More

by bkupstas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Klimaitis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2022

I love Lucas at Motor World Hyundai he is very knowledgeable and kind. I came there knowing nothing about Hyundai's and he filled me right in with every cars information. I told him next time I ne More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Bucciarelli
Jan 31, 2022 -

Motorworld Hyundai responded

Hi Joe, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

January 19, 2022

THE ENTIRE STAFF IS VERY PROFESSIONAL AS WELL AS EFFICIENT. ALWAYS GO OUT OF THEIR WAY TO MAKE MY VISIT GO WELL. More

by LISA.KLIMAITIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Durr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gyory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIN KOSISKY, Cami Kyttle
Jan 21, 2022 -

Motorworld Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing MotorWorld Hyundai!

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