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Mt. Ephraim Chrysler Dodge

Mount Ephraim, NJ

4.1
2,123 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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620 N Black Horse Pike

Mount Ephraim, NJ

08059

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Showing 2,123 reviews

September 29, 2020

The staff is always accommodating. Each member seems to make a deliberate point to greet you while you are on site. The service department always goes above and beyond for customer satisfaction. More

by ibrahimakarim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you have had 5-star experiences with us and with the help of our team who is accommodating and provides great customer service! We appreciate your business!

September 28, 2020

I appreciate all of you guys.. I am always in and out very speedy service keep up the good work and thank you guys for being open to the public... More

by hemiclutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris ,John and the kind lady who sets the appointment..
Sep 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, thank you for the wonderful review! We're happy to hear our team has given you great service. We hope to see you in the future.

September 26, 2020

My salesperson Brian was very pleasant to deal with. His sales manager on the other hand I was perturbed with. He did Shady business practices. I came in with the price quoted from online and he tells me th More

by imbdav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about any miscommunication regarding the online price. Please feel free to reach out to me so that we can discuss this concern. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

September 25, 2020

Quick,easy and friendly service. Tech explained the problem. Got the truck in right away. I didn't have to wait long for the job to be completed More

by kwilliams19020
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

September 24, 2020

I was disappointed when the service advisor told me I needed my throttle cleaned and I had it cleaned the month before, by the same Chrysler garage. I told him that I had it done by them, and he looked i More

by robebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate hale
Sep 24, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn about your disappointment regarding your recent service experience with us. Please feel free to reach out to me so that we can discuss your concerns in greater detail. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

September 24, 2020

I was disappointed in the price. It was much more than I expected. Also disappointed that a service pers was in my car and during the time of COVID 19 my car was not cleaned after service. More

by bmcobia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist who made my appointment was friendly and professional.
Sep 24, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn that your service experience did not meet your expectations. Please feel free to reach out to me so that we can discuss your concerns. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

Sep 24, 2020 -

bmcobia responded

Mr. Laganella I thank you for reaching out but that service was on September 4,2020. I just that the price for the service was more than I expected and with the COVID 19 my car should have been cleaned after a service person was in it. I don’t howe should continue to labor over this any further. I have some time before my car needs to be serviced again. Thank you for your help.

September 16, 2020

This was a great experience for me as a customer and John made sure that my truck was taken care of for safety and time and very kind More

by lowerysam84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service John
Sep 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive review and rating! We are happy to know that you had a great experience with us and with the help of John who provided great service. We appreciate your business!

Sep 16, 2020 -

lowerysam84 responded

Yes all good

September 16, 2020

I brought my vehicle in for transmission problems to have it serviced while it was covered under warranty. I was told there was no problem twice. months later the transmission failed and Dodge would not c More

by briannolder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, Your review is very concerning and I would appreciate the chance to discuss your concerns regarding your warranty and the cost of repairs. Please reach out to me at your own convenience. Thank you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

September 15, 2020

Great product knowledge which not all sales members in other larger dealers possess. Friendly and quick internet and on site sales associates. They were able to find exactly the option I desired despite More

by TRAVISMSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharif Smith
Sep 16, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and to know that our team was friendly and helpful. We appreciate your business and kind words!

September 12, 2020

Andrew Gayles-Jones and Shaif Smith made my visit very easy and sweet. Andrew Gayles-Jones welcomed me with an amazing attitude, and Shaif was very Knowledgeable of the product. I want to thank them ve More

by Aquintus16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gayles-Jones & Sharif Smith
Sep 13, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you so much for taking a moment of your day to share what a great experience you had working with our team members Andrew and Sharif. We always appreciate more business. Congratulations on your vehicle and happy driving!

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