Mt. Ephraim Chrysler Dodge

They treat you honestly and fairly. I would go back. Good dealership and fair dealership. I would go back. Good dealership and fair dealership. More

Excellent Customer Service always The technician was very knowledgeable and answered all my questions... Friendly staff knowledgeable and answered all my questions... Friendly staff More

The representative was understanding of my needs explained everything that was needed got it done in a timely fashion we'll see them again when I need help with my car explained everything that was needed got it done in a timely fashion we'll see them again when I need help with my car More

Fast and professional That's all that is needed Keeping my truck up to service Great my truck up to service Great More

Great service Not much more to say but they are always polite and considerate Great polite and considerate Great More

I purchased a 2026 Dodge Charger that was being used by the sales manager Albert. It was purchased and traded in within a short period of time. The Cars.com website said no damage, no accidents and offered the sales manager Albert. It was purchased and traded in within a short period of time. The Cars.com website said no damage, no accidents and offered a buy back guarantee. I did not go over the car as closely as I should have because of the website assurance. I get it home and noticed a significant dent in the passenger door. Albert told me he was not obligated to point out any damage. I explained he did when there is a buy back clause. Albert said the dealership auto-body shop would repair it for me for $500. Paperwork was done incorrectly and when I went to pickup the car I would take my money back if I had to pay the money for the repair. After my wife was on her way to pick me up he waved the charges. Additionally, the car was listed as having 868 miles on it, but actually had 2,660 on it when I picked it up. The front license plate holder was in the back of the car and badly damaged. They sent me a new one. When installing it I noticed the bumper on the car was a new one. Upon closer inspection I could see that the upper plastic panels had been removed. Albert is a dishonest shred of human debris. He knew the car was damaged and lied about it. I would stay the xxxx away from this dealership. There are many other places to purchase a Jeep, Dodge, Ram, or Chrysler. Don't, I repeat, don't go anywhere near this place. More

Astronomical fees. . nearly 5,000 dollars in documentation fees on a 26,000 dollar vehicle. Both salesmen blocked my phone number and have not replied despite saying the . nearly 5,000 dollars in documentation fees on a 26,000 dollar vehicle. Both salesmen blocked my phone number and have not replied despite saying they were going to fix issues with the vehicle. I will NEVER return to this dealership and I hope they go out of business. Absolute snakes. More

I had an 8:30 a. m. appointment with the window technician at the dealership. By 11:30 a.m., he still hadn’t arrived. I waited until 12:30 p.m. before deciding to leav m. appointment with the window technician at the dealership. By 11:30 a.m., he still hadn’t arrived. I waited until 12:30 p.m. before deciding to leave, and he still never showed up. The most frustrating part was the complete lack of communication. No one provided an update, an explanation, or even an estimated arrival time. Expecting customers to sit and wait for four hours without any communication is unacceptable. More

Friendly ,fair, and not pushy trying to sell something you don’t want.Thank you. you don’t want.Thank you. More

Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice Nice More