Mt. Ephraim Chrysler Dodge

Be aware I did not know that this dealership has been under investigation before and this is what happened to me. Here’s a synopsi:I have had a chance to carefully review my final contract and Truth-in-L under investigation before and this is what happened to me. Here’s a synopsi:I have had a chance to carefully review my final contract and Truth-in-Lending disclosures, I have serious concerns regarding the pricing and terms of this transaction that need to be addressed immediately. Specifically: Base Cash Price Discrepancy: This vehicle was advertised online for $19,200. However, Line 1 ("Cash Price") on my itemized contract is listed at $29,675.96 ($27,794 before sales tax). Under New Jersey Administrative Code (N.J.A.C. § 13:45A-26B) and the NJ Consumer Fraud Act, a dealership cannot charge a base cash price higher than the advertised price. Loan Term Misalignment: The financing was written for an 84-month (7-year) term rather than the 72-month term we discussed, yet the monthly payment remains nearly $400/month despite my $5,000 down payment. Financed Balance: After applying my $5,000 down payment, my Amount Financed is $25,425.96, bringing my total vehicle cost well over $30,000 for a used compact sedan. I would like to come in as soon as possible to meet directly with you and the General Manager to review these figures, recalculate the contract to match the advertised price, or discuss unwinding this agreement. Please let me know what time tomorrow or Monday works best for us to meet. They would not respond back did not want to meet with me and I know the bottom one is I signed the contract but after reviewing when I got home, I discovered all these discrepancies. More

The technicians were knowledgable and upfront about services and what was required and what they suggest the next step of action should be ultimately leaving it up to me. Thank yall so much services and what was required and what they suggest the next step of action should be ultimately leaving it up to me. Thank yall so much More

Was having issues with locks and touch screen and they had me bring it right in and took care of issue had me bring it right in and took care of issue More

I showed up with no appointment, and that was not a problem. Mike explained some of the problems I should address, and I will make the done. problem. Mike explained some of the problems I should address, and I will make the done. More

Everyone at the dealer was very helpful and friendly. I will definitely be going back for future vehicles. I will definitely be going back for future vehicles. More

Don’t know anything about warranties and what is provided and then they don’t provide a rental for leases and then you have to fight with Chrysler themselves to get the rental reimbursement. The entire compa and then they don’t provide a rental for leases and then you have to fight with Chrysler themselves to get the rental reimbursement. The entire company and every dealer is terrible! 👍 More

Came to get a oil change that always cost me 118 dollars and they tried to charge me 189 dollars and they tried to charge me 189 dollars More

They replaced the back airbags of my van for a recall. Left the roof dirty and left my son's car seat unbuckled for the chair. Left the roof dirty and left my son's car seat unbuckled for the chair. More

Direct. Fast. Convenient. They didn't have the exact car I wanted but they got it for me. Great experience. Fast. Convenient. They didn't have the exact car I wanted but they got it for me. Great experience. More

Truck had a recall the service was good and fast ? ??? My first visit since I purchased my truck and it was a good one in and out???? ??? My first visit since I purchased my truck and it was a good one in and out???? More