Mt. Ephraim Chrysler Dodge

Well after buying the truck in April and being promised they would fix a few things. I just finally got an appointment a week or so ago after I had to call several times .. 1 tire sensor was bad, took it t they would fix a few things. I just finally got an appointment a week or so ago after I had to call several times .. 1 tire sensor was bad, took it to get fix you guys sent it out. Comes back now two sessors don't work. Top it off the outside contractors never even changed them. Soo this is where a 1 comes in, your location tells me well they changed them. Nooo I work at a shop and I scanned them. They did not , then did not even change the valve stems to make it look like they replaced them.. then the head service guy comes over. Ok we scanned em yea there all bad... but we can only replace one. I said ok that's what I wanted. .. we can do them all but it's gonna cost you. I said well I water a day of work and now you want me to leave. And wait for you to tell me I can bring my truck back and I have to pay yas.. so I leave .. week passes by. I call... Oo yea there in. Ok so when were you gonna call. Well there gonna be $200 something idk the real number but def was over 200. I said huh .. I can get a 4 back for 26 bucks... well if you can get it cheaper ima take are stuff there. I said how did that work last time taking mine to another guy who never even replaced anything. More

Lied and screwed me over. Couldn't two a straight story to save his life and had a real bad explanation when asked for details of the repairs done on my truck. Never mentioned Couldn't two a straight story to save his life and had a real bad explanation when asked for details of the repairs done on my truck. Never mentioned that the vehicle was to be taken to another facility which I would have to pay $900 for. More

Very helpful with our situation, thank you for everything Highly recommended service department & service advisors Highly recommended service department & service advisors More

Used MOPAR oil 2for 1. No problem at my dealership. Kham always willing to help No problem at my dealership. Kham always willing to help More

My experience with the dealership was very good Everyone has been a pleasure to work with and I would recommend anyone to go to that dealership has been a pleasure to work with and I would recommend anyone to go to that dealership More

Pleasant Helpful Nick was helpful and experienced and had much knowledge to help me with dealing with my recall on my jeep Wrangler much knowledge to help me with dealing with my recall on my jeep Wrangler More

Awful. I tried to use your service special and he refused. Showed him the special and he said oh well, sorry, and refused to let me speak to the service man I tried to use your service special and he refused. Showed him the special and he said oh well, sorry, and refused to let me speak to the service manager. I was gonna spend hundreds in service and possibly buy a new one. He has cost your dealership service cash work and a new truck sale. More

The service was very good I didn't have a very long wait I was in and out in about two and a half hours I was in and out in about two and a half hours More

No pressure. Did what they could to work with me. Very pleasant and professional Good customer service Did what they could to work with me. Very pleasant and professional Good customer service More

All right I feel comfortable with my car there Car been getting maintenance there for years getting maintenance there for years More