Mt. Ephraim Chrysler Dodge

I’m not one to complain. I had an oil change and tire rotation. I’m highly disappointed in the quality of oil the change. Oil was everywhere dripping from underneath my vehic I had an oil change and tire rotation. I’m highly disappointed in the quality of oil the change. Oil was everywhere dripping from underneath my vehicle. Oil filter and drain plug was loose and covered in oil . I have always done my own oil changes and repairs . Dad is a retired mechanic and I used to work for Holman ford doing oil changes and maintenance. But without a lift it’s a little hard to do the tire rotation so I take to the experts I thought. I’ve gotten better service from jiffy lube . I did not expect for 118.00. to crawl under my truck to check the shocks that was recommended for replacement and see oil everywhere. The rear shocks were recommended replacing for oil leaking and I was not able to see any oil and 800.00 for manifold bolt repair. I’ve had the same repair done under warranty. How do I know that they were not broke by your techs last time it was in . At this point I’m not sure I can trust what is being done at your location. More

My service was wonderful, the service team were great as usual. I also like the fact that I can see my vehicle and pretty much watch what's going on. For the amount of the service I received the time I spen usual. I also like the fact that I can see my vehicle and pretty much watch what's going on. For the amount of the service I received the time I spent there was excellent as well. Thanks!! Zephaniah Laurel. More

Great service, clean. Oil change was done quickly, service technicians were in contact. East to get an appointment. Oil change was done quickly, service technicians were in contact. East to get an appointment. More

Very friendly and works hard to make sure the deal is right and the truck is right. right and the truck is right. More

Smooth transaction, wonderful customer service. Was taken care of from the time I walked in the door, and even after I left. Was taken care of from the time I walked in the door, and even after I left. More

My experience at Mt. Ephraim Dodge dealership is always a pleasant one. The people are polite and friendly. They get you in and out in timely matter. Ephraim Dodge dealership is always a pleasant one. The people are polite and friendly. They get you in and out in timely matter. More

Friendly service and the service department is top notch. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. Excellent customer contact. Would highly recommend them to anyone. Trust is a good word to describe the service department. More

Great,,, the Sales Manager was the best. He facilitated the entire recall process and helped me along the way. He facilitated the entire recall process and helped me along the way. More

I have a brake issue and I needed it fixed. I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and c I was 92 miles away from home with a commercial load on. They said they would fit me in and used genuine Dodge parts. They were very reassuring and continued to update me. I do believe I will travel to that dealership next time I need service. I’m hooked on the attention that was provided. More

Price for repairs is outrageous! ! You can go online and price out the parts that were replace and you can see for yourself that yor were ripped off. Service guy told me I needed a n ! You can go online and price out the parts that were replace and you can see for yourself that yor were ripped off. Service guy told me I needed a new rim would cost $800 -$1000. Went online and I could get the exact same rim new for $400 - $500. I understand that there are labor cost involved but Serious!! When I told them I couldnt afford a new Rim the Service guy DIDN'T say "Oh its very unsafe for you to drive the Truck with the original rim I had on it!" NO he didnt! I got home and check the Rim and guess what? I dont need a new rim! Even with out the new rim they got me for $1600. which is shameful!! Giving them a 3 star is being Generous. Of course they were nice as they rip you off! More