Mt. Ephraim Chrysler Dodge - Service Center

Jeep Maintenance I brought my jeep wrangle unlimited in for general maintenance but have always had trouble when reversing. While backing up, it would jump out of gea I brought my jeep wrangle unlimited in for general maintenance but have always had trouble when reversing. While backing up, it would jump out of gear making a very loud sound and scaring the crap out of everyone around. I have taken the jeep to other dealers in hopes to fix this problem but no one seemed to believe me, until this visit. My jeep is now all fixed up and I have no problem keeping it in gear when reversing out of a parking spot or driveway. More

I hate this dealer. I will never purchase or have any vehicle serviced here ever again. (1) I pretty much got pressured into leasing a vehicle. My fault I caved. (2). Later that year I decided I wanted t vehicle serviced here ever again. (1) I pretty much got pressured into leasing a vehicle. My fault I caved. (2). Later that year I decided I wanted to start a hauling business and they had a used dually. So I went to try and get out of the lease and to buy the dually nope non can do. Ok well I still need the truck got approved but there was some issues with the truck. It needed tires all 6 of them and need a service. Sales lady came out and hey my manager we will do the tires and do a fuel service but let's get everything sign so everything is ready ok great. Spent the next weeks and a half fighting over the tires and and alignment that was suppose to be done. Finally get the truck. A couple of days later I noticed my steering wheel keep getting further and further out of alignment. Well come to find out they never tightened the bracket that held the tie rods in place so front tires are ruined and now had to pay for another alignment. So fast forward a little bit couple of months. I have a very bad shake in the truck. I take it to my mechanic and turns out the driveshaft is about to come off do to the u-joints being bad. So I take it to the dealer because of the warranty. The warranty will cover the ujoints and the seal great but this dealer being a rip off that they are they wont just replace the u-joint they want to replace the entire driveshaft so now the warranty company says no. Well guess what found a mechanic that will change just the u-joints and it wont even cost me a quarter of what that $1600 drive shaft costs. My point here is go to an outside mechanic and most of them will work with your warranty company. I'll never go back to this place again More

John took good care of me. Work was done promptly and correctly. I was quite satisfied as always. I will be returning in the future. correctly. I was quite satisfied as always. I will be returning in the future. More

They are friendly and willing to help you 👍🏾👍🏾And it’s clean and neat and service do not take long and the cashier made my day it’s clean and neat and service do not take long and the cashier made my day More

The customer service is a1 the service is impeccable and I'm always treated with kindness and respect. I would highly recommend my ephraim dodge I'm always treated with kindness and respect. I would highly recommend my ephraim dodge More

The workers in the service department were very friendly pleasant and wait time was nothing while being serviced . The representative Joe is great ! Thank y’all very much see you next time! pleasant and wait time was nothing while being serviced . The representative Joe is great ! Thank y’all very much see you next time! More

Everything was excellent from first phone call to schedule up until completion of warranty work. Service department was professional and friendly. I will definitely return. schedule up until completion of warranty work. Service department was professional and friendly. I will definitely return. More

Mt Ephraim Chrysler Dodge had one of the best service departments within the Pa/NJ/DE tristate area. The service reps makes sure that each customer’s problem is addressed and completed within a timely ma departments within the Pa/NJ/DE tristate area. The service reps makes sure that each customer’s problem is addressed and completed within a timely manner. More

Completely satisified Knew about issue, provided me a rental and communicated with me appropriately. I was completely satisfied with all services and scheduling . Thank y Knew about issue, provided me a rental and communicated with me appropriately. I was completely satisfied with all services and scheduling . Thank you! I would recommend More

Great customer service and understanding Had a freak accident and came here. Handled my care with care and didn't try to jack up the price. Will be coming back. Had a freak accident and came here. Handled my care with care and didn't try to jack up the price. Will be coming back. More