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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,103 Reviews

1,103 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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February 10, 2020

Service to my Dodge Dart. My recent visit to the service center was pleasing even though I was nervous. They fixed the problem even though it did take longer than expected but More

by richnbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of other's names, sorryy., Joe Giunta
Feb 10, 2020 -

Mt. Ephraim Chrysler Dodge responded

It's a joy to know that Joe has provided you with a great level of care for your Dodge. Please let us know if we can do anything else for you. We are here to help!

February 10, 2020

Nice, fast in and out as I needed that Nice clean place with great staff who try their best to have customer service a number one priority. The waiting area was clean and neat More

by badscout007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta
Feb 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the feedback regarding our facility! We truly appreciate knowing that you appreciated it. Please come back at any time.

February 10, 2020

Very Good Plus! All of the staff are top notch, the service dept is the best and care about your needs and that of your car. I bought my 2012 Chrysler 200 a year ago More

by dara816
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
john John Smashey
Feb 11, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the excellent review! We're thrilled to know that Zach earned your trust and recommendation. If we can do anything else for you please be sure to let us know.

February 08, 2020

service They always figure out the problem and take care of it in a short amount of time and the employees are always pleasant when dealing with them More

by holliday43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Feb 08, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you. Our highly trained staff are always eager to assist you.

February 06, 2020

Customer service was greatService was quick and they Customer service was great Service was quick and they explained the recall issue. I can’t remember if it was Tom or Chris who waited on me. Everyon More

by tracyshoes
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

We were glad to assist you, Tracy. Thank you for submitting your review. You are always welcome to visit.

February 05, 2020

Excellent service as always. Came in for a oil change last Saturday and they got me in and out. Can’t ask for anything better. More

by natnat2330
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Feb 05, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you for the great review! We're glad to hear our team has given you excellent service. We hope to see you in the future!

February 04, 2020

I understand the dealer will be a bit more expensive than going anywhere else but I paid for a diagnostic and got no results. I told him the issue when I came and he told me the same thing when I left now I’ More

by kimeshaconyers
Recommend Dealer
No
Employees Worked With
Joe Giunta
Feb 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am troubled to learn of your disappointment with your service experience that did not exceed your expectations. Please know your comments are important to us and I would like to connect with you to better address your concerns. Please contact me when you are free. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

February 03, 2020

Excellent customer service very fast took less than one hour waiting room was comfortable and clean when I bought the car salesman Greg was excellent More

by bsanta614
Recommend Dealer
Yes
Employees Worked With
Nicole White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Zach Murphy, Jil Gladfelter, Debbie Green, Greg Heisler
Feb 04, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Greg, Joe, Nicole, Zach, Debbie, and Jil. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

February 03, 2020

By far worst dealership around sold me a lemon , having problems and took it in for work all scratched and grease everywhere’s . I would never recommend anyone to buy their ever . They don’t take care of u More

by jeffttorres
Recommend Dealer
No
Employees Worked With
Everyone u can’t get no help they aren’t responsible for anything private owned , Eric Boos
Feb 03, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I regret to learn of your disappointment with the purchase of your vehicle. Rest assured I take your feedback seriously and would like to connect with you to learn more about your experience. Please contact me when you have a moment. Thank you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

January 28, 2020

The staff and John were great, helpful, and friendly, and John was able to get my vehicle serviced in time for me to get to work! More

by zacjr
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Jan 28, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for your feedback in regards to working with John and our team for any services. We really appreciate it and we look forward to any future visits!

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