Mt. Ephraim Chrysler Dodge - Service Center

They are really knowledgeable about the cars and trucks. There’s no waiting at all and they’re right there to help you out with all your needs anytime There’s no waiting at all and they’re right there to help you out with all your needs anytime More

I have been to this dearlership for the last 20 yeare. I have also purchased 4 Ram trucks over this period. I have always had excellant service from this dearlership.They are always friendly and always ta I have also purchased 4 Ram trucks over this period. I have always had excellant service from this dearlership.They are always friendly and always take care of anything I have to say about service for my Rams. More

The service center was terrific. The inside sale is sorely lacking. The condescending attitude of Justin Nappa is the reason I will not be returning. The inside sale is sorely lacking. The condescending attitude of Justin Nappa is the reason I will not be returning. More

The service/diagnosis was acceptable however I have not heard from them in over 3 weeks. I gave them approval to order parts and I would like to get scheduled. I reached out to the service department a few heard from them in over 3 weeks. I gave them approval to order parts and I would like to get scheduled. I reached out to the service department a few days ago and still not a peep. More

My vehicle has been at this location for nearly 6 months now. They ordered the part 3 times. Claim the part showed up broken each time. I understand there may be a hold up on parts availability. But every v now. They ordered the part 3 times. Claim the part showed up broken each time. I understand there may be a hold up on parts availability. But every vehicle I bring there takes way too long. 6 months is insanse. More

Service was for recall and work was outsourced. Issues with vendor created some delays and repairs took longer than advertised and the vendor also did not complete repairs which was not identified Issues with vendor created some delays and repairs took longer than advertised and the vendor also did not complete repairs which was not identified before I came to pick up the truck. So more waiting. Overall still happy the service was done despite issues. Happy with service manager and how he handled the situation. More

Great communication and fast turn around time Take care of Matt he is a great service advisor of Matt he is a great service advisor More

Great I always have a great experience when i get services done at the dealership. services done at the dealership. More

The service work was outstanding and the process from making my appointment to completing the work was excellent. making my appointment to completing the work was excellent. More

The dealership started out being pretty good for me I purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power source shutdown while I was driving. Took the vechile in and nothing was detected just loose connections. Less the 30 days later the same problem occurred with the vehicle going dead while driving in traffic. Also, my vechile has a strange metal rattling sound that the service tech seem not to figure out. Now today my radio screen has gone out and is displaying a sign saying power surge on usb hud detected . At this point the car appears to be a terrible purchase and the service team can’t identify the issues I’m experiencing. Not to mention the sales rep who sold me the car has gone mia after the second incident. More