Mt. Ephraim Chrysler Dodge - Service Center

Nate Hale and the rest of the service department is top notch compared to other dodge dealer services. I would continue to go ther to get my charger, ram and jeep serviced. I wish I could say the sam notch compared to other dodge dealer services. I would continue to go ther to get my charger, ram and jeep serviced. I wish I could say the same for the sales department. I would rather go to another dodge dealer to buy my vehicle, and get it serviced at Mt. Ephraim. Sales department seems they don't want to negotiate and their first set of numbers is always the final number. So I avoid the sales department because of their hard pricing stance and sales practices of everything being a "last call, they aren't making any more". Because customers can come back an buy other types of vehicles. More

My experience has always been very good at Mt Ephraim Dodge, everyone has always treated me with professionalism Dodge, everyone has always treated me with professionalism More

Been driving with the car for more than seven months when I first purchased the car I told him the check engine light came on one weeks later so I called and I told him what was the issue it was coming up as I first purchased the car I told him the check engine light came on one weeks later so I called and I told him what was the issue it was coming up as a Evap leak I found out because I had a scanner so I cleared it and drove it for another week. The light came back on said slow evap leak. So I called them to get it fixed because I didn’t have the car for not even two weeks and now I am going on seven months. I still haven’t got a call and say hey Can bring your car in so we can get the problem fixed and this was when it had bumper-to-bumper warranty, so now they giving me the runaround. Keep saying the part is in back order and is only a hose and that the bumper-to-bumper doesn’t cover enough to get the job done so this is not cool until they don’t fix my car. I wouldn’t recommend anyone to go there so now because my check engine light is on I cannot use the Remote Start so every cold day I have to start it up myself outside manually More

Quick appointment available, work done quickly and efficiently. This is my usual experience at this dealership. efficiently. This is my usual experience at this dealership. More

Excellent staff and communication with the customers. They are very professional and care about their customers They are very professional and care about their customers More

John in Service was excellent in taking car of my Dodge Ram's warranty and service needs. Ram's warranty and service needs. More

Everyone was so helpful in helping me with my car and I didn’t even buy my car from this dealership didn’t even buy my car from this dealership More

I had a good experience leasing my vehicle except for being told I had to have a 42 month lease . being told I had to have a 42 month lease . More

I recommend the sales dept but ABSOLUTELY not the service department. Sales was extremely helpful and made the sale as easy as I e ever had. My vehicle needed a software update. I was told they should hav department. Sales was extremely helpful and made the sale as easy as I e ever had. My vehicle needed a software update. I was told they should have me out of there in about an hour. I waited over 3 hours and am writing this while I still sit here waiting. Go anywhere else for service! More

The woman who greeted us was wonderful, Frank explained everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! everything and helped my sin in law clean out the car. I wkould recommend my Ephraim Dodge to everyone I know! More