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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,104 Reviews

1,104 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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April 23, 2020

8,000 mile service Had oil change done and tires rotated. Service was done in a timely manner, staff and tech were knowlegeble and friendly. Car was returned as clean as More

by johnmccue5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the great review! We are happy to know that you enjoyed our services. We look forward to working with you again!

April 22, 2020

I've been to Mt Ephraim Dodge in the past out of necessity. My experiences have never been good until now. My trip there Saturday was out of necessity and and Mike made it apparent things have chang More

by hinella7
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 23, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you for the feedback! We're glad to hear Mike has turned your experience around. It was a pleasure working with you. We hope you consider us again in the future!

April 20, 2020

The service person I dealt with was extremely friendly. When I told him I really needed the car before the next day he was quick to adjust the schedule so that my car would be finished before the end of th More

by edwarddodd137
Recommend Dealer
Yes
Employees Worked With
Ken Boody
Apr 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Ken is a great team member. Thank you so much for giving him your 5 star feedback! Please do not hesitate to reach out if we can assist again with anything else. We are here to help you!

April 20, 2020

Anti-Lock Breaking Service The auto service center representative was kind and considerate to me with this expensive repair. I appreciated his assistance as this repair came at More

by kmg365tjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Apr 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Thank you! We are so glad to know our team member was so helpful. Let us know if we can assist you again. We are here for you!

April 20, 2020

Great experience! I called and scheduled for the next day. I dropped off and picked up couple hours later. Everybody was pleasant and professional. Will return in future. Thank you! More

by stacy08012
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Scardecchio, Joe Giunta, Archie Smith
Apr 21, 2020 -

Mt. Ephraim Chrysler Dodge responded

Stacy, Thank you for taking the time to share your great service experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 17, 2020

The dealership is wonderful. They picked up my car did the recall and completed my oil change all within a few hours. My car was even sanitized .You really made my day. Thank you so very much. More

by cherihardman496
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Apr 19, 2020 -

Mt. Ephraim Chrysler Dodge responded

We appreciate the great review and look forward to working with you again!

April 10, 2020

I dealt with John who was very helpful, but when I received my car the center console was pulled out a little. I bought the car back to be looked at and was told that they didn’t do it and can’t fix i More

by odie797
Recommend Dealer
No
Employees Worked With
John. Ken
Apr 10, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hello, I am concerned to learn about your dissatisfaction regarding your center console and any interaction that has left you with a negative impression. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Zach Murphy BDC Director zmurphy@mtephraim.net

April 09, 2020

Great service, I was in and out in no time. Courteous service. They did not try to sell me something I didn't need. Thank you. More

by izzi1135
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Apr 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you for the kind words! We're glad to hear your experience was five-stars. We hope to see you in the future!

April 08, 2020

This Dealership is definitely Customer Friendly every time I go there I have a great experience. I brought my first Dodge there and now I’m on the second. And chances are I will be getting a third. More

by anthony_davis67
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Giunta, Archie Smith
Apr 09, 2020 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thanks for the kind words! We are happy to hear your experience was excellent. We truly appreciate your business and welcome you back anytime!

April 06, 2020

Service department was excellent work done on time and car returned clean everyone was very pleasant and very helpful. Everything was explained and service ciompleted on time More

by teck4
Recommend Dealer
Yes
Employees Worked With
Joe Giunta
Apr 07, 2020 -

Mt. Ephraim Chrysler Dodge responded

It's wonderful that everything went as expected. We appreciate your review and feedback. Thanks and please have a great day!

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