Muller's Woodfield Acura

Easy and pleasant experience again I appreciate how quick and easy and fuss-free the process of getting my new MDX was again from Barb. My second lease with her. Thank you!!! I appreciate how quick and easy and fuss-free the process of getting my new MDX was again from Barb. My second lease with her. Thank you!!! More

Highly recommend Lance.Lance, was pleasure to work with Highly recommend Lance. Lance, was pleasure to work with you. Mark, great job. You a professional. Thanks a lot. Nick - GSM makes the negotiation p Highly recommend Lance. Lance, was pleasure to work with you. Mark, great job. You a professional. Thanks a lot. Nick - GSM makes the negotiation process easy, saving a lot of time. Thanks as well. More

Great Job! They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner They got my car in and fixed CORRECTLY prior to the scheduled period. The noise I had in the front end is now gone and the car runs great. The loaner was also a great option. More

I want to be able to build long-term relationships “I want to be able to build long-term relationships; I’m not in it for the quick sale.” In my week long pursuit for a new vehicle, these were words th “I want to be able to build long-term relationships; I’m not in it for the quick sale.” In my week long pursuit for a new vehicle, these were words that I heard from Lance in various forms that was backed up by timely follow-ups to my questions, a never pushy sales approach, and an overall excellent customer service experience. In the past 2 years, I’ve helped various members of my family purchase vehicles and Lance stands out among the various sales people I’ve encountered. Despite offering a great deal on a car, I ultimately had to purchase one elsewhere that met my exact needs. I felt a sense of guilt letting him know this that can only be attributed to the positive “relationship” that was built in a weeks time. To further highlight his excellent customer service, he even answered a few questions I had about the purchasing process to be wary of with the other dealership. Although we couldn’t make it happen this time, I will be sure to reach out to Lance the next time I’m in the market for a new Acura. More

Oil Change Service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service Mark was exceptional, extremely customer focused. Understood my situation and catered the discussion around what was needed now and the next service appt. That is all you can ask. More

The only place I'll buy an Acura! Lance was very knowledgeable. He thoroughly explained the differences between the two models of TLX we were considering, which really helped us make a Lance was very knowledgeable. He thoroughly explained the differences between the two models of TLX we were considering, which really helped us make a decision. He helped us set up the car and explained how everything works! Overall, it was a great experience. More

This is the second Acura we have purchased from Lance Dailey. Lance is Trustworthy, fair, customer-focused and highly knowledge. Muller Acura is the best! Dailey. Lance is Trustworthy, fair, customer-focused and highly knowledge. Muller Acura is the best! More

Great dealership. Originally wanted to bring my car to Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagn Chicago downtown dealer. However, their service manager kept telling me how he will charge me $89 if it won’t be recall issue and they won’t do diagnostic for free. Called Woodfield Acura. Service manager Ken made my experience flawless. Very professional and knowledgeable. Without connecting computer he told me to take loaner and he will take care of the problem. 3 hrs later car was ready. Fixed under extended warranty from Acura More

Service Review Quick & courteous as usual. In and out oil change and wash-30 minutes. No up sell. We own 2 Acuras and have all service done here. Quick & courteous as usual. In and out oil change and wash-30 minutes. No up sell. We own 2 Acuras and have all service done here. More

Jeff texted me not long after I had gone to the waiting room to indicate that I could text back with any questions or to track progress of my oil change. After close to 1-1/2 hrs. I did text him to ask how room to indicate that I could text back with any questions or to track progress of my oil change. After close to 1-1/2 hrs. I did text him to ask how much longer but I never got a reply. He did come to the waiting room 15 min later to give me the bad news about my car. More