About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Muller's Woodfield Acura - Service Center

5.0

13 Lifetime Service Reviews

1099 W Higgins Rd, Hoffman Estates, Illinois 60195

13 Reviews of Muller's Woodfield Acura - Service Center

Sort by Write a review
June 29, 2018

"Great Service!"

- Mahesh Pathak

Sebastian Wrobel is a great! I was looking to buy car wasn’t sure which year of the car I should buy new or couples of years old, I did check it out new. amd some 2018 He never pushed me he was very petition finally I bought 2019 Acura RDX. I wish him best form my heart . Mahesh Pathak

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Douglas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sebastian Wrobel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 28, 2017

"Personalized Service.....OLD SCHOOL!!"

- Sonia

I am so happy to have found this Service Department. I made the mistake of buying my used 2013 ILX at another dealership but have done ALL my service including the purchase of my warranty through Muller. Mike in the Service Department is spectacular!! EVERYONE there is, Mike is just who I started with so he is who I turn to for all my service needs. These guys are not that "Dealership Pricing/Rip off!" They communicate very honestly about any care that needs to be done without gouging me and taking advantage of me because I am a women. I have gotten price comparisons and done my homework on things I need done. They are within $20 of anyone else I have gone to and been quoted by. The difference is they stand behind EVERYTHING!! No doubt where to go for all future repairs. Thanks Mike for being one of the good guys!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wajler
July 19, 2017

"Excellent service "

- Stephjm

Not only did this dealer make the sales experience somewhat enjoyable, they continue to be helpful and offer superior service after the sale/ when questions came up or key battery needed. Again Sebastian Wrobel was super helpful. Myles Bauer was great to work with as well.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 18, 2017

"Pleasant 1st visit"

- JS

I went in for a replacement key and had a small issue with the warranty (aftermarket). Ken stayed on top of the issue and kept me informed of what was going on. Once it was sorted, we set up an appointment and I was in and out in about half the time he said it would take.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kazuk, Christofer Mika
June 13, 2017

"Kim in Service is the BEST!"

- kjtbug

You cannot go wrong servicing your car here! Ask for Kim, she is the most hard working individual I have ever seen. That girl knows what she is doing! I will continue to purchase my cars here and get them serviced as long as Kim is working there.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kim Burnett
November 03, 2016

"new car"

- Thor

this dealership had the car and color I wanted. They gave me a good price on my trade in and showed my how to optimize all of the incentives.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bauer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sebastian Wrobel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jeremie Martinez
February 26, 2016

"Scam service...total joke."

- Mlkirchw

I know cars and when they told me that A1 service code is an oil change and tire rotation, and then had the car serviced complete in 25 minutes I was suspicious. Sure enough, oil was still dirty, tires not rotated and I basically paid 70 bucks for a car wash. Brutal.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
February 25, 2016

"Five Star Service"

- ToddR

I called Muller Acura's service department in the morning. They scheduled me for service the same day. When I arrived they diagnosed the problem quickly, had the part in stock, replaced the part, vacuumed and washed my Acura, and had me back on the road within 1 hour. Unbelievable service! Very courteous and friendly staff also. I highly recommend this Acura dealership for service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rob Kolodny - Service Consultant
May 15, 2015

"service "

- Rudis

run from this dealer service.they just guessing not fixing.charged 300 for nothing.be careful

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mike from service
November 26, 2014

"Mark Dettlo - Outstanding Service"

- larrys1969

I would like to thank Mark for his outstanding service and support. I recently called Mueller's service department due to a service mishap and pricing concern. Mark took the time to explain the product and installation pricing and informed me of Mueller's on-line coupon that would save me 15% off my entire bill. Based on the Mark's dedication to the customer, I am confident his team has the same passion and highly recommend Mueller's Service Department. Thanks Mark! Larry S. Elk Grove Vlg, IL 2010 TL SH-AWD 2008 TL TypeS (should have kept this one!)

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dettlo
1
1 - 10 of 13 results