Muller's Woodfield Acura

I had three Acuras before I decided to try another car. I made such a mistake and purchased a brand new Volvo S80 and after six and half years, the transmission blew. Not only was I out the money I spent I made such a mistake and purchased a brand new Volvo S80 and after six and half years, the transmission blew. Not only was I out the money I spent, I had no trade in, no nothing. I called Chris Eugenis and he hooked me up. I should have NEVER left Acura in the first place. I guess that's what you call "Lessons Learned". I'm very happy with my purchase and it felt good to be in the hands of Chris and his staff. Thank you Muller's Acura! More

Chris Eugenis found me a car within minutes of me walking in. I really liked that he knew my time is valuable, and treated me accordingly. He found me EXACTLY what I was looking for, and he knew what he h in. I really liked that he knew my time is valuable, and treated me accordingly. He found me EXACTLY what I was looking for, and he knew what he had in stock. It took him 10 minutes. In 10 minutes I was test driving the car that is now in my garage. Efficient, honest, knowledgeable, and professional. Anyone looking for an experience like that, just walk in and have someone point you in his direction, you wont be sorry. More

I had an outstanding experience. The dealership was prepared when I came in to pick up my car. They were extremely organized. I had a thorough explanation of the papers I signed, and a detailed revi prepared when I came in to pick up my car. They were extremely organized. I had a thorough explanation of the papers I signed, and a detailed review of the car and its electronics. I would recommend this dealership to anyone. More

I stopped by Muller's Service Dept saturday with a question, they took time to explain and answer my questions and scheduled an appointment for today. Each and every person was thorough & respectful question, they took time to explain and answer my questions and scheduled an appointment for today. Each and every person was thorough & respectful of every customer! Wonderful service! Thanks! More

Having a better experience purchasing a car than I did at Muller's Woodfield Acura would truly be impossible. From the moment I first dealt with Muller's until the moment that I drove off the lot with my ne Muller's Woodfield Acura would truly be impossible. From the moment I first dealt with Muller's until the moment that I drove off the lot with my new MDX, I knew without question that they valued me as a customer. The team of people that I worked with acted with great integrity and respect and most importantly candor. I contacted Muller's after a frustrating, stereotypically hassle-filled and caveat-laden car-buying negotiation at the dealer from which I had purchased my last two Acuras. My initial conversation with Sebastian at Muller's involved a promise from him that he would be upfront with me at all times and that he would give me the best deal possible - no caveats, no back and forth, no hidden costs I wouldn't find out about until I was ready to sign on the dotted line. Sebastian delivered on his promise 100%. He gave me such a good deal that the other dealers I spoke with in the area refused to believe me when I told them what it was. They thought it was "too good to be true." (Lucky for me it was true!) Sebastian was courteous, professional, honest, and engaged in the process every step of the way. He followed up regularly after my initial visit and never waivered in his promise for excellent service. Every person I worked with throughout the process at Muller's bent over backwards to make the experience a positive one for me. I have never had such a forthcoming, kind, amenable group of people working with me to help me get the car I wanted! After 15 years of buying cars elsewhere, I will never buy a car anywhere other than Muller's Woodfield Acura going forward. More

I was looking for a great car for quiet some time, I came across Mr Wrobel who was very helpful and great. I worked with him for several months waiting for the perfect car. He was able to get me in a 08 TL a across Mr Wrobel who was very helpful and great. I worked with him for several months waiting for the perfect car. He was able to get me in a 08 TL and not just any TL a Type S TL, He was great to work with THE BEST TO WORK WITH. I say MULLER ACURA all the way and go see Sebastian Wrobel!!! More

I purchased a vehicle today at Muller's; originally I went in with my own financing, but the guys worked hard and got me a lower financing rate. The friendliness and service is nothing that I've ever ex went in with my own financing, but the guys worked hard and got me a lower financing rate. The friendliness and service is nothing that I've ever experience before. I got an awesome deal in the car I wanted, the salesman was honest. They treated me with respect and dignity. They did a superb job and I would definitely recommend it. Trust me, I spoke with every acura dealership, from illinois, down to kentucky, across missouri, wisconsin, michigan, and the east coast. They had the best deal available. Other dealers just threw out "special internet prices" just to try to get you to come but don't honor their words. But not these guys. More

My overall expierence with Muller's Acura was exceptional. I look forward to coming back after my 3 year lease is up. I also hope to bring my wife in when her car is ready. I will also refer p exceptional. I look forward to coming back after my 3 year lease is up. I also hope to bring my wife in when her car is ready. I will also refer people I know to this dealership. Thank you, Sheldon F. Cohen More

Grant Goering (Internet Sales Manager, Muller's Woodfield Acura) is to be commended for providing an extremely knowledgeable and professional car buying experience. I would also like to cite Ray Pena (Sevic Acura) is to be commended for providing an extremely knowledgeable and professional car buying experience. I would also like to cite Ray Pena (Sevice Consultant, Muller's Woodfield Acura) for his friendly and cooperative demeanor in assisting with my service needs. More

I had never been this disrespected by anyone let alone a car salesman in my life! I stopped into Muller Acura, in Hoffman Estates, IL to look into a problem I thought I was having with the stereo in my 2008 car salesman in my life! I stopped into Muller Acura, in Hoffman Estates, IL to look into a problem I thought I was having with the stereo in my 2008 acura RDX. The First salesman I talked to was ver helpful and a very pleasant man to work with, he helped me until one of his customers came in so he handed me off to his used car sales manager Chuck Como who was sitting in the showroom display area chatting with another sales associate. I explained to him I just wanted to listen to another car of the same year to do a comparison to make sure there was or was not a problem with the stereo before I brought it in for service. He had asked me without even getting up out of his chair "Did you buy your car from us?" No, we couldnt come to a mutual deal. HE replyed than there is nothing I can do for you and I can not help you. Are you kidding me? All I wanted is 5 minutes of his time from chatting with a co worker to do a quick comparison. But because I did not buy the car there they felt that they did not owe it to me to help me out and that it was the dealers problem from where I bought the car. I disagreed with this level of customer service regardless of where I bought the car from. I asked to speak with his superior, General Manager, Chris Eugenis. I sat in his office while he asked me the same question as Mr Como. Did you buy your car here? Why not? Well you should have, and than he proceded to tell me how great his dealership was compared to the dealer I bought the car from. He asked that too. After a few minutes of him telling me how unfair I was to ask his salesman (who was sitting talkin to another salesman) to go out and open a door for me to take a quick listen to satisfy my concern with the stereo. He finally asked me if I still wanted to listen to the audio in the car. I said yes,Took my listen while he srtood outside of the car. It took one song to hear what i neede to and i was done, Thanked him and went on my way. I should have never had to go through that kind of experience at a luxury automobile dealership. I would expect a much higher level of customer service in a place like this. Do not give this dealer your business. With management like this, I am not going to fill their pockets with my hard earned money, nor should you. More