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Muller's Woodfield Acura
Hoffman Estates, IL
2,065 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,065 reviews
August 29, 2021
Lance was very helpful and knew the car really well. Everything was done in timely manor with all accessories already one the car upon pick up. Everything was done in timely manor with all accessories already one the car upon pick up. More
by Thennisch
Employees Worked With
August 24, 2021
Our experience at Muller Acura was great! Lance did everything he could to get us the best deal. He explained all of the car features in detail as well. Highly recommend! everything he could to get us the best deal. He explained all of the car features in detail as well. Highly recommend! More
by Maggiepfan
Employees Worked With
August 23, 2021
This was the fastest and easiest car purchase I have ever experienced. John was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like John was experienced. John was very knowledgeable about the car I was buying. I already came in with my "car salesman" filter, but I didn't feel like John was trying to "sell" me on anything making me very comfortable. He was upfront and honest, which I knew because I had already done my own research on the car and price. More
by Zaeem
Employees Worked With
August 18, 2021
5 STAR SERVICE!! By far the best buying/leasing experience I've had in 30 years. The whole process was completely painless. Professional, courteous and respectful staff. Danielle Smith was amazi experience I've had in 30 years. The whole process was completely painless. Professional, courteous and respectful staff. Danielle Smith was amazing. We negotiated everything by email. I completed the credit application from the comfort of my home. When we arrived at the dealership our car was waiting for us in a separate area to view. We met with Jared Muller who was also great to work with. We went over a few papers and went on to the Finance Manager, Myles Bauer. He had all our information ready, sat down signed a few forms and were on our way. Miles was also terrific. The whole dealership experience lasted less than an hour. I would recommend them to anyone looking for an Acura or used car. More
by aashkinazi
August 16, 2021
As the top leader of service department, What I thought the duty is not only the service department cause, most reasons because the Sale department, the car I have purchased is precertified, Honda CRV 201 the duty is not only the service department cause, most reasons because the Sale department, the car I have purchased is precertified, Honda CRV 2015, and I also bought the extended warranty with the car, and not over half a year ,(just 3000 Miles more riding on the road for me community working around west suburb around Chicago ,the very good road condition sites. the passenger side front tire exploded, and then I tow it to Valley Honda service Department, and be told the other 3 tires got very bad condition and deny service of extended warranty.,and right now, My car is going to the car insurance company repair process, I had to pay extra $500 for the damage, and also I need to pay other extra tires replace fee for about $700,How can that be,? What I thought both my insurance company and me are victims, because Muller should have to take all of the duty. if not so, I will report to Honda USA and State Farm cancel the Muller's qualification of the certify service center and cancel all the on sale car's insurance contract. More
by emirmilozhang
Employees Worked With
Danielle Smith, Mike Katz, Kim Krejckant
August 14, 2021
I had a great experience with John M. John was very knowledgeable on the car and services available in addition to being a chip off the old block. Very happy with the dealership and glad they had the s knowledgeable on the car and services available in addition to being a chip off the old block. Very happy with the dealership and glad they had the specific model I was looking for. More
by Richard Loera
Employees Worked With
August 13, 2021
The best in the business!! I drove all the way from Michigan to Illinois to purchase a car. I went to 3 other dealerships and this is seriously the best one I could’ve found. John Mavraganis was amazin Michigan to Illinois to purchase a car. I went to 3 other dealerships and this is seriously the best one I could’ve found. John Mavraganis was amazing. He was honest with us from the beginning and I never felt like I was being sold. He ACTUALLY listened to us and took the time to find what we needed and exactly what we wanted!! he wasn’t the typical “let’s talk what you can afford/credit score/etc”. All of the other dealerships made it a point to do that first as if we wouldn’t qualify because we’re younger- all before we even knew if we liked a car there. John loves what he does even though we made him stay late, he did it with the best attitude :) We appreciate you so much and love our new car!! thank you for making this a smooth process and being so honest, polite, and professional throughout the entire thing! Seriously people, don’t waste your time going to other dealerships. You WILL go back to John and will not regret it. More
by itzelvargas10
Employees Worked With
August 13, 2021
Excellent Service !!Lance has helped us by answering and Excellent Service !! Lance has helped us by answering and guiding us throughout our RDX purchase Highly recommend Easy and hassle free service Excellent Service !! Lance has helped us by answering and guiding us throughout our RDX purchase Highly recommend Easy and hassle free service Great customer service More
by Mohammed Taher
Employees Worked With
August 10, 2021
Drove from Milwaukee Milwaukee Wisconsin to purchase a vehicle from this dealership. I had a great experience with salesman John and Jeff in financing! In the future I would buy another vehicle from thi vehicle from this dealership. I had a great experience with salesman John and Jeff in financing! In the future I would buy another vehicle from this dealership and will recommend them. More
by Jason
August 04, 2021
I was looking for a fast and great car purchasing, thanks Acura and John Mavraganis making the process enjoyable, and productive. He was on top of his game. Highly recommended. thanks Acura and John Mavraganis making the process enjoyable, and productive. He was on top of his game. Highly recommended. More
by Serdar
Employees Worked With
