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Mungenast Lexus of St. Louis - Service Center

Manchester, MO

4.8
114 Reviews
Call Service Center (314) 822-7681

114 Reviews of Mungenast Lexus of St. Louis - Service Center

Sort by
April 28, 2022

I brought my car in for service . A Hyundai , not a Lexus . And they got to the root of the problem. And also aided me in getting the service I need from my dealership. More

by sheilaberry70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2022 -

Mungenast Lexus of St. Louis responded

Sheila - We love to hear that you received the thorough, helpful service you deserve from our Mungenast Lexus of St. Louis team. Thank you for taking time to post a fantastic review! We hope to see you at your next visit.

Helpful
April 28, 2022

Excellent experience. Andy in service is a true professional. Highly recommend this dealership for service and sales! More

by Ryan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Uglow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bric Flint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fogerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Galibert
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Apr 28, 2022 -

Mungenast Lexus of St. Louis responded

Ryan, it made our day to see your recommendation for Andy! The Mungenast Lexus of St. Louis team is lucky to have him, and we all appreciate your five-star rating. Safe travels!

Helpful
April 27, 2022

Top of the line customer service! Clean building nice variety of cars to choose from More

by Jaytugg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for sharing your positive feedback! We appreciate your business and we hope to welcome you back to Mungenast Lexus of St. Louis in the future. Have a wonderful day!

Helpful
April 26, 2022

Adviser, workmanship and overall experience were great . I will return for my next service and new car More

by SCLarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Mungenast Lexus of St. Louis responded

This feedback makes our day! Thank you for giving Mungenast Lexus of St. Louis your continued business, we look forward to welcoming you back next time. Drive safely!

Helpful
April 24, 2022

Personnel have always been professional and efficient. Service was top shelf and among the best I've seen. An excellent experience overall. More

by drs65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 24, 2022 -

Mungenast Lexus of St. Louis responded

It's outstanding to hear that our team's top-tier care impressed you! It's our pleasure to provide swift service at Mungenast Lexus of St. Louis and we look forward to our next chance to do so for you!

Helpful
April 23, 2022

Good and dependable company to deal with. Service was prompt and of the highest quality. More

by pdsmd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Springett 5 Stars
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Apr 25, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

Helpful
April 20, 2022

BJ is aware of what I need and is honest, always with me. And, he has a great sense of humor. A real people person. More

by janegirondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Springett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
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Apr 21, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you are confident in BJ and the team to get the job done. Drive safely, and we hope to see you back again at Mungenast Lexus of St. Louis!

Helpful
April 15, 2022

Mungenast has been taking good care of me. They stayed after closing to do an emergency battery cable repair. This time, they gave me a loaner car when my brake fluid service took longer tha More

by brycef113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ.
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Apr 15, 2022 -

Mungenast Lexus of St. Louis responded

Thanks so much for taking the time to give the Mungenast Lexus of St. Louis team a shoutout! We love hearing from our happy customers. Please let us know next time we can assist you. Drive safely!

Helpful
April 14, 2022

I never had any issues with the service at Mungenast Lexus of St Louis, great service. More

by Mr Lexus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cordner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Mungenast Lexus of St. Louis responded

We are grateful for your continued business and your positive feedback! Thank you from all of us at Mungenast Lexus of St. Louis, we look forward to the next opportunity to assist you.

Helpful
April 13, 2022

Always excellent service beginning with Brandon Huber and his team. Drive 4 hours to utilize them!! More

by carolm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Huber
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Apr 13, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the amazing review, Carol, and for making the drive to seek out our service! We'll be sure to compliment Brandon and the rest of the Mungenast Lexus of St. Louis team on their tremendous work. Drive safely, and see you again next time!

Helpful
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