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Mungenast Lexus of St. Louis - Service Center

Manchester, MO

4.8
114 Reviews

114 Reviews of Mungenast Lexus of St. Louis - Service Center

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May 12, 2022

I appreciate the excellent service I receive from Mungenast. Service reps are courteous and do not waste my time. More

by klundjim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Overhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Zitko
May 12, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for this great review of Mungenast Lexus of St. Louis! We appreciate the kind words, and we'll see you again next time.

May 06, 2022

Great experience from the drop-off of the car, to communication, to pick-up. Service intake team was great!! Marty did a great job clearly communicating with me while the car was in the service depa More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty - in Service.
May 06, 2022 -

Mungenast Lexus of St. Louis responded

Your feedback means the world to us, Jim. We will certainly let Marty know that you appreciate his help! Take care! - Mungenast Lexus of St. Louis

May 06, 2022

I had a Great experience with Josh in the service department. I was Dropping my car off for an appointment to get a front fog lamp replaced. He took the time to listen (they were busy) to what was w More

by Larrymac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mungenast Lexus of St. Louis responded

Larry - We really appreciate you taking time to post about your experience working with Josh. It's wonderful to hear that he provided informative service to ensure you are confident out on the roads. Thank you for visiting us at Mungenast Lexus of St. Louis!

May 05, 2022

BJ answer all my questions I had good experience I come back again. Thank you More

by Solomonusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Solomonusa responded

Thank you

May 05, 2022 -

Mungenast Lexus of St. Louis responded

We're delighted BJ stepped in and made sure your questions were answered. Thank you for choosing Mungenast Lexus of St. Louis. Have a great day!

May 05, 2022

They are Always knowledgeable & helpful with maintenance 👩‍🔧 on the cars 🚘 I’ve bought at this location. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ- Mechanic , Mark Herwitz
May 06, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back!

May 04, 2022

Quite impressive professional service! After dealing with several auto dealerships over the years I must say Mungenast is head and shoulders above the rest! They went above and beyond with More

by Wpcprop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cordner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Mungenast Lexus of St. Louis responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Mungenast Lexus of St. Louis team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Went in for regular maintenance & service. Everything was handled very efficiently & all were very courteous. I switched my dealership visits and Happy I did. More

by Happy guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty
Apr 29, 2022 -

Mungenast Lexus of St. Louis responded

We're glad you're pleased with our service! Thank you for the amazing review and for allowing Mungenast Lexus of St. Louis to assist you - we look forward to seeing you again next time!

April 29, 2022

I trust them. Good customer service. I believe they don’t try to sell you service you don’t need. More

by Pharty7753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Laaksonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Mungenast Lexus of St. Louis responded

We always have our guest's best interests in mind, and we're happy to hear that shows! Thank you for trusting the Mungenast Lexus of St. Louis team to take care of business for you, and we'll be here whenever you need us next!

April 29, 2022

We got a flat tire. Mungenast sent a tow truck to get us promptly. They had the Tires we needed in stock. And were able to take care of our vehicle that same day. They More

by rob1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mungenast Lexus of St. Louis responded

We are so happy we could help, Rob! Thank you for choosing Mungenast Lexus of St. Louis and for stopping by to share your experience with our team. Drive safely until we see you again!

April 29, 2022

Satisfied customer for over twenty years. Have owned other high ends cars but this dealership has no compare. More

by Nonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Mungenast Lexus of St. Louis responded

It means the world to us to hear that our service is second to none! The Mungenast Lexus of St. Louis team is truly grateful for your loyalty to our business, and we hope to have the opportunity to care for you and your vehicles for many more years!

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