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Murray Chrysler Dodge Jeep RAM

Starke, FL

4.2
984 Reviews
Murray Chrysler Dodge Jeep Ram in Starke, FL, also serving Jacksonville, FL and Gainesville, FL is proud to be an automotive leader in our area. Since opening our doors, Murray Chrysler Dodge Jeep Ram has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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15160 US-301

Starke, FL

32091

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Showing 984 reviews

January 19, 2022

Not my best experience with y’all’s dealership have purchased two other vehicles here and was not impressed with the overall dealings with this dealership. Maybe y’all need Jason Padgett back….. More

by joshwinters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Alex, Anthony Sweat
Feb 05, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Providing a positive experience is our top priority, Josh, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Hunter Mai General Sales Manager (904) 964-3200

January 16, 2022

One of the best experiences that I’ve had at a dealership however, they won’t return your phone call after you’ve purchased your car. Despite leaving several messages with multiple people. More

by Lnw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Schoening
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Devereaux
Jan 18, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience after the sale of your new vehicle. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Murray Chrysler Dodge Jeep RAM!

January 15, 2022

Mark Kirby did a great job assisting my fiance and I in purchasing a used vehicle. He was very friendly on the phone with my fiance and made her feel comfortable. The process was smooth and the finance dep More

by garret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kirby
Jan 16, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you, Garret, for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience!

January 14, 2022

Best buying experience to date. Savannah was great, very helpful, everyone was a pleasure to deal with. More

by Justis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Schoening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Mai
Jan 16, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear Savannah was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2022

It was a very pleasant buying experience! Savannah and the sales manager were such a pleasure to work with! More

by Justis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Schoening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Mai
Jan 13, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 11, 2022

Sales rep was helpful at first but once the sale was completed wanted no part of helping solve any further questions. More

by nick_reed1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Anthony Sweat, Richard Devereaux
Jan 28, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Nick, Thank you for providing this feedback, Nick, and we apologize for not providing you with an exceptional experience. We never like seeing that our customer service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Hunter Mai General Sales Manager (904) 964-3200

January 07, 2022

Would rate a 4.5, but not an option. Everyone was very nice and they did everything I asked them to do but one thing. I hate the car buying experience and think they could do things to make it quicker and More

by brandon.stubbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Mai, Mark Kirby
Jan 07, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We will be sure to share your comments with our team. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Murray Chrysler Dodge Jeep RAM. Congratulations on your new purchase, Brandon!

January 07, 2022

Very friendly staff. Jeff was considerate of my needs and helped me through the process of purchasing the Ram truck. He also was good about making sure the fuel was full and detailed the truck. More

by jschneedle
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Schoening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John “JD” Taylor
Jan 07, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thanks for your feedback on your recent visit to Murray Chrysler Dodge Jeep RAM. I'm glad to hear that Jeff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

January 06, 2022

My sales associate was very helpful and very knowledgeable about trucks. I purchased with no pressure, but very polite salesmanship. More

by LF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Devereaux
Jan 06, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 05, 2022

not impressed with customer service after sale, was told I'd be contacted back and haven't heard anything in over a month. More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wyatt Meisterhans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : maurice Lopez
Jan 23, 2022 -

Murray Chrysler Dodge Jeep RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Hunter Mai General Sales Manager (904) 964-3200

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