Murray Chrysler Dodge Jeep RAM

I was disappointed with the follow up service after purchase. I had some issues that were not resolved or addressed. I asked about the sales agreement and for it to be reviewed but did not receive a purchase. I had some issues that were not resolved or addressed. I asked about the sales agreement and for it to be reviewed but did not receive a follow up call. I also asked someone to investigate the delivery address for the license plates as I never received them. I am waiting on an answer. Also there are some mechanical issues with the vehicle that were unexpected. I have to say that My sales rep was very nice and professional but he did not provide the service expected. The Fianance manager was suppose to call me back because I noticed that the trade value on the sales agreement was $1000 less than I had verbally agreed to. I understand that I signed the agreement and own the responsibility of what I signed but the verbal agreement should have been honoured and I feel I should have felt comfortable trusting what we said should have been consistent with what was written. I do not believe in tarnishing the reputation of a so would like to not name the rep. More

Murray came and picked my Jeep up from my house to return it for some scratches that were on the hood from their paint protection process. Cindy handled this very professionally it for some scratches that were on the hood from their paint protection process. Cindy handled this very professionally More

Wyatt and Hunter were amazing and an absolute pleasure to see work with. They listened to what we wanted and needed and within 2 hours we drove off in our new RAM truck. Will tell everyone about your servi see work with. They listened to what we wanted and needed and within 2 hours we drove off in our new RAM truck. Will tell everyone about your service and refer them to your location. More

Helpful, pressure good staffDid not have what we wanted Helpful, pressure good staff Did not have what we wanted but found it. Was only dealership we had been to that suggested possibly ordering what we w Helpful, pressure good staff Did not have what we wanted but found it. Was only dealership we had been to that suggested possibly ordering what we wanted. More

In today's car buying chaos it's nice to know that a small town dealership can out do the mega car outlets. It was a pleasure to deal with Rachael. She took care of me, wife, and kids. Love the new G small town dealership can out do the mega car outlets. It was a pleasure to deal with Rachael. She took care of me, wife, and kids. Love the new Gladiator. More

After buying a vehicle that proved to be damaged 15 minutes into ownership, I returned it to the dealership. After picking out another vehicle that was on the lot, I was charged “new” dealer doc fees t minutes into ownership, I returned it to the dealership. After picking out another vehicle that was on the lot, I was charged “new” dealer doc fees to the tune of $500... seems a bit extreme given the situation. More

Far out there but they took care of everything online prior to my arrival. prior to my arrival. More

WORST CAR BUYING EXPERIENCE OF MY LIFE ! These guys saw me coming. I purchased a used 2014 Grand Caravan last December. I paid cash. No problem. Van ran great. They kept me waiting around for hours because me coming. I purchased a used 2014 Grand Caravan last December. I paid cash. No problem. Van ran great. They kept me waiting around for hours because their finance guy was busy. There was no one in the dealership except for me and my wife. Why do I need a finance guy if I'm paying cash. It's 9 PM and they finally get around to me. Rushed me out the door and a 2 hour drive home. Next morning I see they wrote on the sales contract "AS IS NO WARRANTY". I called numerous times and could not get my sales person or the sales manager. Then I find no antennae, just a hole in the fender. Next day dead battery ! I let it go just to move on because I've got more important things to do in my life. Last night I got a flat. Went to get the jack and spare. NO JACK AND NO SPARE ! I am 70 years old. I've purchased a bunch of cars and trucks in my life. Never ever have I purchased a vehicle with no jack and no spare. Even "junkers" that I purchased when I was young had a jack and a spare. These people are bad news ! Michael Hammond and the Sales manager conned me. That is probably endemic throughout the dealership as this behavior is encouraged from the top down. WORST CAR BUYING EXPERIENCE IN MY LIFE ! More

I enjoyed the whole process from start to finish. Real quick and easy. No complaints on my end. You guys really rock! Keep it up quick and easy. No complaints on my end. You guys really rock! Keep it up More

This dealership provided excellent customer service! I would recommend anyone to do business here... would recommend anyone to do business here... More