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Murray Ford of Starke
Starke, FL
1,394 Reviews
Welcome to Murray Ford of Starke Inc, Proudly Serving Jacksonville, Gainesville, Lake City and Middleburg Drivers!
In addition to providing the drivers of Starke, Florida with a cornucopia of new Ford F-150, F-250, F-350, Fusion, Edge vehicles and used cars, we at Murray Ford of Starke Inc are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Ford lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Ford car share, our Ford F-150, F-250, F-350, Fusion and Edge service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Murray Ford of Starke Inc are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 13447 US Highway 301 South Starke, Florida we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,394 reviews
January 08, 2022
Purchased a 2019 F-250 from this dealership on 12/17/21. This is the truck I was looking for so I flew down from Iowa, 1300 miles, and planned to drive it back. I was told this vehicle was CPO (Certified Pr This is the truck I was looking for so I flew down from Iowa, 1300 miles, and planned to drive it back. I was told this vehicle was CPO (Certified Pre-Owned) over text which was great news for me as a buyer. I was picked up from the airport and brought to the dealership and the first thing I noticed on the truck was how poor the condition was on the tires. I asked my sales guy what Ford's CPO requirement is for the tires, but he was unaware. I've already spent over $500 to fly down so backing out of the deal wasn't really an option at this point. On my 1300 mile drive home I had experienced the famous Ford "death wobble" multiple times, almost to where I didn't even think I'd be able to drive the truck home. I was very upset and concerned because this is a huge safety issue to have just hours after I left the dealership. I reached out to my sales guy and he said they stand behind their product and they would take care of me. This was reassuring as a buyer who flew 1300 miles to do business with them on a $60,000 truck... It is now 1/7/22 (The fastest I could get it into a dealer in my area) and I had them redo the certified inspection to make sure the truck was in fact looked over properly and address this death wobble. My dealer called and said the tires do not meet certification standards and that the truck shouldn't have been certified. I've attached images in this review to show the inspection done at my local dealership stating the tires are unevenly worn, gouge in the front passenger side tire, and the rears are at 4/32nds. I've also attached an image that has 2 checkboxes for the certified inspection which go over tread depth, and if it has normal tire wear, which this truck isn't even close to passing. Even the battery has corrosion on it, which was just sprayed over by a technician and not taken off with a wire brushed that would have taken only a few minutes. Thankfully I've already purchased a new set of aftermarket wheels and tires for this truck. I tired to hold the dealership accountable and have them pay for a new set of tires, however they wanted to split the cost and only replace the rears, which still isn't safe considering the gouge in the front tire. If you're in the market for a used vehicle, beware of the poor attention to detail and service this dealership offers while they blatantly lie to customers about a truck being inspected and certified. More
by dylan
January 07, 2022
Mike McKenzie was extremely professional; he helped us make decision between 2 cars. His knowledge of the Ford product was very helpful for my family to make a call on what car to buy. I would highly rec make decision between 2 cars. His knowledge of the Ford product was very helpful for my family to make a call on what car to buy. I would highly recommend him to all my friends and collogues. Murray Ford is place i have purchased 4 cars from and will continue doing business with them; they are simply the Best! More
by staykova
Verified CustomerJanuary 06, 2022
This was my second F-250 from Murray Ford they really do what they advertise. Thank you James, what they advertise. Thank you James, More
by ronnie18
January 06, 2022
Shane was great. He kept us informed of the progress of the delivery of our truck. Great to be kept up to speed in times like these. the delivery of our truck. Great to be kept up to speed in times like these. More
by jack71
January 04, 2022
Excellent customer service once again. 4th truck we have purchase from Murray since April 2021. Thank you Shane purchase from Murray since April 2021. Thank you Shane More
by justin@pandsroadservice.com
January 04, 2022
It was a great experience. Michael knew just what we were looking for. Super fast in and out. Highly recommend Michael for all your new truck needs! looking for. Super fast in and out. Highly recommend Michael for all your new truck needs! More
by MichaelM
December 31, 2021
Im happy with purchaseof my new F250 superduty. The staff does work well to keep thw customer Happy does work well to keep thw customer Happy More
by bjpandos
December 31, 2021
Michael was great through the entire process. He kept us updated and on every detail from the moment we ordered our truck up until delivery. And went above and beyond to help make this deal happen! Would re updated and on every detail from the moment we ordered our truck up until delivery. And went above and beyond to help make this deal happen! Would recommend him for all your vehicle purchases. More
by cheryllester1
December 30, 2021
Worth the drive from jacksonville to get top Knotch customer service and care. Will do it again next time! customer service and care. Will do it again next time! More
by William Peyton
December 30, 2021
Murray Ford always listens to our needs and gives all of the assistance needed to close the deal. the assistance needed to close the deal. More
by rob@ktcarter.com
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