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My Auto Import Center - Audi Nissan Toyota Volkswagen
Muskegon, MI
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020!
With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it!
My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,718 reviews
November 26, 2021
I came in an hour earlier than my scheduled appointment and the customer service girl was very friendly and explained my options. The waiting room was welcoming and comfortable and my service was exceptio and the customer service girl was very friendly and explained my options. The waiting room was welcoming and comfortable and my service was exceptional! More
by JEBYOUNG61
Verified CustomerEmployees Worked With
Unsure
November 25, 2021
I have always been pleased with the service received. Facility is very clean and comfortable to wait in. This is the only dealership I take my vehicle. Any other car I had in the past would be repaired a Facility is very clean and comfortable to wait in. This is the only dealership I take my vehicle. Any other car I had in the past would be repaired at a local shop but this dealership has kept me happy. Courteous and friendly staff. More
by .PRDEEMTER53
Employees Worked With
Byrd Harderman Jr
November 25, 2021
Excellent service. Treated with respect and kindness. Would recommend to others. Love my new Subaru Would recommend to others. Love my new Subaru More
by Louisanorris
Employees Worked With
Other Employees :
Heather Mattice, Kim Kreuter, Jeremy Bliss, Taylor Briggs
November 25, 2021
Sales and service at My Auto is top notch. I love the comfortable waiting area…very easy to get work done while your car is being serviced. I bet I have bought a dozen vehicles from them and I feel like comfortable waiting area…very easy to get work done while your car is being serviced. I bet I have bought a dozen vehicles from them and I feel like family when I’m there. More
by sarah powers
Employees Worked With
Other Employees :
Katie Brown, Bill Ferry, Mike Kaffenberger, Byrd Harderman Jr, Kim Kreuter
November 25, 2021
This Dealership charges for tire rotation each visit despite having bought my tires from them. Most recent visit they claimed to have removed the charge, however when I got home I found I was charged $4 despite having bought my tires from them. Most recent visit they claimed to have removed the charge, however when I got home I found I was charged $40 extra. More
by MCDONALD77
Employees Worked With
November 24, 2021
Andre is great and made the process super easy, even in a stressful car buying time. I thought I’d be waiting months for a car and paying way over what I wanted but he made it happen! stressful car buying time. I thought I’d be waiting months for a car and paying way over what I wanted but he made it happen! More
by JESSICADAVISON
November 24, 2021
Subaru of Muskegon offered me excellent service and fast response times. I was able to get my car next day and had the best customer service experience since I’ve been driving. Andre was especially helpful response times. I was able to get my car next day and had the best customer service experience since I’ve been driving. Andre was especially helpful and getting me the car I wanted and working with my credit. More
by nateputkovich
November 24, 2021
Rob was amazing in our leasing process, he kept us informed all the time, found us the best deal, I highly recommend him if you want to get a great deal. informed all the time, found us the best deal, I highly recommend him if you want to get a great deal. More
by Ana Frias
November 24, 2021
The service was quick and efficient. We were in and out in a reasonable time and the information we were given after the service was performed was clear and helpful. in a reasonable time and the information we were given after the service was performed was clear and helpful. More
by d.lwilliams
Employees Worked With
Ella Randall
November 24, 2021
Very clean facility! Was greeted when I arrived and was treated with respect! The service people were friendly treated with respect! The service people were friendly More
by terry.walker43
Employees Worked With
