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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

June 25, 2021

Very friendly, very professional dealership. I felt heard and they were straight forward. More

by amylitehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We are happy that you felt we were friendly and professional and that you felt we listened to you. We hope to earn a perfect rating during your next visit. Thank you for trusting our team at The My Auto Group with both your business,

June 25, 2021

I just bought this car a couple of months ago and I love the car. I brought the car in for an oil change and left feeling like I owned a lemon. I was given a grocery list of things that should be replaced o More

by green1ba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We are happy that you love your purchase. Please contact our Service Director, Javid Zahir via email at jzahir@themyautogroup.com or our Assistant Service Director, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this issue. Thank you for trusting our team at The My Auto Group with your business.

June 25, 2021

Excellent service will and have recommended to other people very helpful. Thank you for you help. More

by PAFRITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to our dealership Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 25, 2021

The Service Team contacted me to schedule a recall for my 2017 Subaru Impreza. I very much appreciated them reaching out to me, instead of the other way around. Scheduling was very easy and the service time More

by KGH8778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We are very happy to hear you were 100% satisfied with your most recent experience at our dealership. Thank you for trusting our team at The My Auto Group with your business,

June 25, 2021

thanks for treating me right I do appreciate it much More

by mrzuidema
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Regan Taylor, Steve Stepanek
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We love hearing you were given exceptional customer service during your most recent visit to our dealership. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 25, 2021

I have been coming here for your years and my husband and I have now gotten 6 different vehicles from here. We are very pleased More

by lyleeoreo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Roy Van Liere
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent experience at our dealership. We are happy that you were pleased and we hope to earn a perfect rating during your next visit. Please let us know how we can improve upon your most recent visit. Thank you for trusting our team at The My Auto Group with your business.

June 25, 2021

My sales man was great his name is Cody. However the car is a piece of xxxx window will not roll up so I got soaked from the rain yesterday on my way to work the coolent light has been on the whole time and More

by melmorton77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody salesman , Charlie Knapp, Jacob Grace
Aug 12, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Very sorry you were not 100% satisfied with your most recent visit. Your concerns have been forwarded to our management team.

June 25, 2021

Had a great experience, looking forward to enjoying my Had a great experience, looking forward to enjoying my new car! More

by susan2280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Jun 25, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review! We love hearing you were given great customer service during your most recent visit to our dealership. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

Mitch and everyone at My auto import center were very helpful with my purchase. More

by chriskorstange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were 100% satisfied with your most recent visit to our dealership and with your Sales Specialist, Mitchell Ladd. Thank you for trusting The My Auto Group and My Subaru of Muskegon with your business!

June 24, 2021

Happy with work done but prices seemed quite high for what was done. More

by DALEWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jun 24, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you were not 100% satisfied with your most recent visit. Please contact our Service Director, Javid Zahir via email at jzahir@themyautogroup.com so we may remedy this situation.

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