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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

June 16, 2021

Rob and the other staff were amazing. They answered all my questions. Very friendly and accommodating. Thank you for everything we will definitely be back for our next vehicle. More

by colinda_23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent visit to The My Auto Group. Thank you for the five-star review and for trusting our team with your business

June 16, 2021

Always a pleasure to deal with My Import. This is the third vehicle that I have purchased for my company from Andre Coffee. Great guy to work with. The service team is helpful after the purchase, too. More

by rachel_deur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We love hearting you were happy with our team. Thank you for trusting our dealership with your business.

June 16, 2021

This 2021 Forester is my 2nd Subaru. Prior to this purchase I had a 2018 Forester that I had purchased from a Subaru dealer in Ann Arbor Michigan. The difference between the two dealers was day and n More

by jpbelile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Gressett
Jun 17, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent visit to My Subaru of Muskegon and we love hearing you were given excellent customer service from our Sales Specialist, Austin Gressett. Thank you for the five-star review and for trusting our team with your business.

June 15, 2021

Happy with my transaction process overall. Put in the work to fit what I wanted and the payments. More communication was needed for my liking. More

by Lady of Harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Shadric Hawley
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent visit to The My Auto Group. Thank you for the five-star review and for trusting our team with your business

June 15, 2021

I was quickly greeted and my vehicle was checked in. I was just there for an oil change but I was still asked about any other concerns I may have. Service was quick and efficient. Staff was friendly and k More

by SubieLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star rating! We love hearing our team at My Subaru of Muskegon was quick and efficient and that you were 100% satisfied with your visit. Thank you for trusting our team with your business!

June 15, 2021

I made an appointment, but, it felt like it took over 30 minutes for the maintenance team to pull my vehicle into the back for service. More

by ALEX_WARD55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We are sorry to hear you were not 100% satisfied with your most recent experience. We hope to improve upon your next visit. Thank you for trusting The My Auto Group with your business.

June 15, 2021

I appreciate that the services needed are provided in a timely manner- usually in less than the estimated amount of time by providers who are knowledgeable and willing to address my concerns. More

by NVPT5FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Mattice
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are sorry to hear you were not 100% satisfied with your most recent experience. We hope to improve upon your next visit. Thank you for trusting The My Auto Group with your business.

June 15, 2021

Very poor quality service, the tech that serviced my car left parts loose under the hood. Poor communication when i reached out to advise management. They would not return my call after leaving a message fo More

by btownsend5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beth Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so sorry to hear you were not 100% satisfied with your most recent experience at The My Auto Group. Please contact our Service Manager, Javid Zahir, via email at jzahir@themyautogroup.com. or our Assistant Service Manager, Jim Pruitt at jpruitt@themyautogroup.com so we may remedy this situation. We look forward to hearing from you.

June 15, 2021

Service was topnotch. It truly felt as though there was a team taking care of me and my car. We had problems on the road and were able to be seen asap. We had service a couple of years ago. Now that we are M More

by swooge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
Jun 17, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for the five-star review and for trusting our team with your business!

June 15, 2021

I have not gotten the car back yet as there was damage done on washing the car Your people are having the car fixed which is impressive I will let you know how it turns out Robert Fedewa More

by bob@grandrapidstransport.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byrd Harderman Jr
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the great review. We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for trusting our team with your business.

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