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My Auto Import Center - Audi Nissan Toyota Volkswagen

Muskegon, MI

4.6
4,718 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 E Sternberg

Muskegon, MI

49444

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Showing 4,718 reviews

June 15, 2021

Really great walked in told them what I'm looking for.....I told them what I have to spend well I got what I wanted.....I'll be back in a couple weeks for my gf to get a new car More

by c.quinton2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We are so happy to hear you were 100% satisfied with your most recent experience at The My Auto Group. Thank you for trusting our team with your business.

June 15, 2021

On time and prompt with their service. The service rep was very friendly and polite. She initially stated we owed money, but was reminded about our lifetime oil changes. Without hesitation and without mis More

by sand991893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We are sorry you were not 100% satisfied with your most recent visit. We hope to improve upon your next visit. Thank you for trusting us with your business!

June 15, 2021

My salesman was very helpful and I had no problems with him. However the management was in no hurry to get me my car. I needed the title to be transferred and it took 2 weeks for the title to be transferre More

by stevenjaeger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Steve Stepanek
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Steven, we are very sorry to hear you were not 100% satisfied with your most recent experience. We appreciate you trusting our team with your business and we look forward to improving upon your next experience.

June 15, 2021

Was a pleasure to do business with a dealership that did not high pressure you. Austin was very courteous and answered any questions I had. Even got a following call to make sure I was happy with the car. More

by tucsonsak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are so happy to hear you were 100% satisfied with your most recent visit to The My Auto Group and with our Sales Specialist, Austin Ritzow. Thank you for the five-star review and for trusting our team with your business

June 13, 2021

I really enjoyed buying my most recent car from Rob Gould, personable, intelligent and a sense of humor, it was worth the drive from Lansing. More

by CCMarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the kind review. We love hearing you were given excellent customer service from our Sales Specialist Rob Gould. Thank you for driving from Lansing, MI to Muskegon and trusting the My Auto Group team with your business!

June 12, 2021

First service for my new Hybrid Rav 4! From the time MyAutoGroup contacted me with calls, emails, texts, through the great personal service by Shamir, the Toyota “experience” was first rate! More

by BuckB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shamir Austin
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given excellent customer service from our team at My Toyota of Muskegon. Thank you for trusting the My Auto Group team with your business!

June 12, 2021

Rob Gould is a great example of the kind of person it takes to ensure repeat customers and future business!! I would highly recommend his assistance and professionalism to anyone in search of a new ride! More

by marykrepps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the AWESOME five-star review! We love hearing you were given excellent customer service from our Sales Specialist Rob Gould. Thank you for trusting the My Auto Group team with your business!

June 12, 2021

This is the second Toyota that we have bought from My Toyota. Our first was in 2003 and it is still going strong. Thank You! More

by psagoodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Will Smith
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from our sales team at My Toyota of Muskegon. Thank you for trusting the My Auto Group team with your business!

June 11, 2021

When calling in receptionist is no professional. Very noisy background, she was yelling to other folks while talking to me. Her greeting was hard to understand. Chaotic and rushed-I felt like I was an im More

by DI_FULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byrd Harderman Jr
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

We are very sorry to hear you are not 100% satisfied with your most recent experience at our dealership. Please contact our Service Manager Javid Zahir via email at jzahir@themyautogroup.com or our Assistant Service Manager Jim Pruitt at jpruitt@themyautogroup.com so we may improve upon your experience. Thank you for your time.

June 11, 2021

Very Quick and the service was done to my satisfaction. It would have been great, if they cleaned the windows. Maybe next time. (In The waiting room,) The couch is very hard for a senior to get up from sit More

by rarjwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nash
Jun 15, 2021 -

My Auto Import Center - Audi Nissan Toyota Volkswagen responded

Thank you for the five-star review. We will note your suggestions and pass them onto our Service Manager. Thank you for trusting the My Auto Import Center team with your business!

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